Guest Services Supervisor
About this role
As a Front Office Supervisor, you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here’s what you’ll do during a typical day:
- Supervise front office team: Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery
- Lead day-to-day team operations: Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback
- Lead guest issue resolution: Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues
- Manage lobby flow: Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency
- Manage special projects: Lead department initiatives or ad-hoc assignments
Supervisor level experience required
BA/BS/bachelor's degree
CPR Certification and/or First Aid Training preferred.
0-3 Years of Related Experience in a Similar role.
2+ Years of supervisory experience
Frequently Asked Questions
Is the salary disclosed for the Guest Services Supervisor position at Hilton?
The salary for this Guest Services Supervisor role at Hilton is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Services Supervisor position at Hilton located?
This Guest Services Supervisor role at Hilton is based in Dubai, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Services Supervisor role at Hilton full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Services Supervisor role at Hilton.
How do I apply for the Guest Services Supervisor position at Hilton?
Click the "Apply Now" button on this page. You will be redirected to Hilton's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Guest Services Supervisor job at Hilton posted?
This Guest Services Supervisor position at Hilton was posted on Sep 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Services Supervisor
Hilton
You'll be redirected to Hilton's official application page on oraclecloud.