Guest Services Center Agent

minor· Supreme Holdings Limited
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📍 Anantara Downtown DubaiFull time

About this role

Job Location:

Anantara Downtown Dubai

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.


Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.


Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

• Anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.

• Maintain complete knowledge of the hotel product and PBX system, including room types, rates, related features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.

• Take personal responsibility for the service and attitude with which guest service is delivered, ensuring that it consistently meets the highest Anantara standards.

• Take personal responsibility for addressing all issues related to guest satisfaction and ensure timely follow-up.

• Be proactive and innovative by suggesting alternatives that meet guest needs and enhance their Anantara experience.

• Develop a close and harmonious working relationship with all hotel departments.

• Attend hotel events, daily shift briefings, and training sessions to continuously develop professional skills.

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Frequently Asked Questions

Is the salary disclosed for the Guest Services Center Agent position at minor?
The salary for this Guest Services Center Agent role at minor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Services Center Agent position at minor located?
This Guest Services Center Agent role at minor is based in Anantara Downtown Dubai. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Services Center Agent role at minor full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Services Center Agent role in the Supreme Holdings Limited department at minor.
Which team or department does the Guest Services Center Agent at minor belong to?
This Guest Services Center Agent position is part of the Supreme Holdings Limited department at minor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Services Center Agent position at minor?
Click the "Apply Now" button on this page. You will be redirected to minor's official application portal hosted on workday where you can submit your application directly.
When was the Guest Services Center Agent job at minor posted?
This Guest Services Center Agent position at minor was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Services Center Agent
minor
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