Guest Service Representative
Marriott US and Can Campus
Guest Service Representative
Tricoci University· Peoria Campus
About this role
Join Our Team as a Guest Service Representative at Tricoci University!
About Tricoci University:
Tricoci University of Beauty Culture is a top-tier institution focused on beauty education, dedicated to providing students with the skills necessary for success in the beauty industry. We pride ourselves on our commitment to excellence in both education and service.
Position Overview:
As a Guest Service Representative, you will be the friendly face of Tricoci University, responsible for delivering exceptional customer service to students and guests. Your role is critical in ensuring a welcoming and positive atmosphere for all visitors to our campus.
Key Responsibilities:
- Greet and assist guests and students in a courteous and professional manner.
- Manage incoming phone calls and emails, providing information about our programs and services.
- Schedule and confirm appointments for beauty services and student consultations.
- Maintain accurate records of guest interactions and appointments.
- Resolve guest inquiries and concerns efficiently and effectively.
- Work collaboratively with colleagues to ensure a smooth operation and excellent service delivery.
- Support administrative tasks as needed to enhance guest experience and operational efficiency.
Why Work With Us?
- Become part of a respected institution committed to student success and quality education.
- Thrive in a supportive work environment that values teamwork and collaboration.
- Opportunities for professional development and career growth within the beauty industry.
- Flexible hours that support work-life balance.
- Enjoy discounts on beauty products and services as an employee.
Qualifications:
- High school diploma or equivalent; additional training in hospitality or customer service is a plus.
- Prior experience in customer service or guest relations is highly desirable.
- Strong communication skills and the ability to connect with a diverse audience.
- Excellent organizational skills and the capacity to manage multiple tasks effectively.
- Proficiency in Microsoft Office Suite; familiarity with CRM systems is beneficial.
- A positive disposition and dedication to providing outstanding service.
- Availability for flexible scheduling, including weekends and evenings as needed.
- Generous Paid Time Off
- 401K Plan
- Access to Continuing Education Units (CEU) Classes
- Complimentary Services at our Student Clinic
- Product Discounts
- Opportunities for Career Advancement
- A Rewarding and Dynamic Work Environment
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Job Description may be written with the assistance AI
Frequently Asked Questions
Is the salary disclosed for the Guest Service Representative position at Tricoci University?
The salary for this Guest Service Representative role at Tricoci University is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Representative position at Tricoci University located?
This Guest Service Representative role at Tricoci University is based in Peoria, Illinois, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Representative role at Tricoci University full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Service Representative role in the Peoria Campus department at Tricoci University.
Which team or department does the Guest Service Representative at Tricoci University belong to?
This Guest Service Representative position is part of the Peoria Campus department at Tricoci University. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Service Representative position at Tricoci University?
Click the "Apply Now" button on this page. You will be redirected to Tricoci University's official application portal hosted on workable where you can submit your application directly.
When was the Guest Service Representative job at Tricoci University posted?
This Guest Service Representative position at Tricoci University was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Representative
Tricoci University
You'll be redirected to Tricoci University's official application page on workable.