Guest Relations Supervisor
accorhotel
Guest Relations Supervisor
About this role
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #Hospitality is a work of Heart"
Job Description
- Live and project the goal, philosophy, vision, mission and core values of the company.
- Conduct house tours / site inspection and special room drops for VIP’s.
- Escorts all arriving guests to their respective rooms and suites.
- Escorts external guests to their destination.
- Checked all VIP rooms prior to arrival and ensures that the correct standard (allocations, amenities and special requests) is maintained.
- Promote Inter-Hotel sales and in-house facilities.
- Handle guest complaints and feedback according to Raffles standards ensuring necessary actions, follow up and recording are done.
- Ensure Loyal Guests consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
Qualifications
- Strong written and verbal communication skills in English
- Able to develop rapport with colleagues and management staff
- Ability to work cohesively with co-workers as part of a multi-cultural team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to promote positive relations with guests and patrons
- Minimum 2 - 4 years’ relevant experience.
Additional Information
Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity.
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Frequently Asked Questions
Is the salary disclosed for the Guest Relations Supervisor position at accorhotel?
The salary for this Guest Relations Supervisor role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Supervisor position at accorhotel located?
This Guest Relations Supervisor role at accorhotel is based in Dead Sea, Dead Sea, Jordan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations Supervisor role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations Supervisor role at accorhotel.
How do I apply for the Guest Relations Supervisor position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Relations Supervisor job at accorhotel posted?
This Guest Relations Supervisor position at accorhotel was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Supervisor
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.