Guest Relations Officer

minor· Al Rayyan Hospitality
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📍 Doha, QatarFull time

About this role

Job Location:

Al Najada Doha Hotel By Tivoli

Overview

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Job Description

As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.

Qualifications

• College degree in hotel management or related field
• Previous experience in Front Office or Guest Services
• Excellent communication skills
• Experience with Front Office Systems
• Proficient in English, both written and spoken

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Frequently Asked Questions

Is the salary disclosed for the Guest Relations Officer position at minor?
The salary for this Guest Relations Officer role at minor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Officer position at minor located?
This Guest Relations Officer role at minor is based in Doha, Qatar. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations Officer role at minor full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations Officer role in the Al Rayyan Hospitality department at minor.
Which team or department does the Guest Relations Officer at minor belong to?
This Guest Relations Officer position is part of the Al Rayyan Hospitality department at minor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Relations Officer position at minor?
Click the "Apply Now" button on this page. You will be redirected to minor's official application portal hosted on workday where you can submit your application directly.
When was the Guest Relations Officer job at minor posted?
This Guest Relations Officer position at minor was posted on Jun 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Officer
minor
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