Guest Relations Officer

Apply Now ↗
📍 Dead Sea, Albalqa', JordanFull time

About this role

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

  • Welcome guests to our hotel with a pleasing smile.
  • Review arrival lists and records.
  • Receive and take care of special guests. 
  • Answer the inquiries of clients on a timely basis.
  • Assist the other staff members in preparing welcome folders for the guests.
  • Give the required information about different areas of our hotel to the guests.
  • Promote the services provided by our hotel.
  • Foresee the needs of clients and ensure clients are satisfied with our service while residing at our hotel.

Qualifications

  • A strong focus on customer service
  • Prior experience in hotel front office operations is preferred
  • Excellent communication skills; fluency in English is required
  • Be able to work shifts, weekends and public holidays
  • Computer skills in MS Office

Additional Information

Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Frequently Asked Questions

Is the salary disclosed for the Guest Relations Officer position at accorhotel?
The salary for this Guest Relations Officer role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Officer position at accorhotel located?
This Guest Relations Officer role at accorhotel is based in Dead Sea, Albalqa', Jordan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations Officer role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations Officer role at accorhotel.
How do I apply for the Guest Relations Officer position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Relations Officer job at accorhotel posted?
This Guest Relations Officer position at accorhotel was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Officer
accorhotel
Apply for this role ↗

You'll be redirected to accorhotel's official application page on SmartRecruiters.