Guest Relations Manager
Hilton
Guest Relations Manager
minor· Supreme Holdings Limited
About this role
Job Location:
Anantara Downtown DubaiAnantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
KEY DUTIES AND RESPONSIBILITIES
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
- To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
- To develop a close and harmonious working relationship with all hotel departments.
- Conduct daily shift briefings/meeting’s and pass on all information to team-members.
Qualifications
• College degree in hotel management or related field
• Previous experience in Front Office or Guest Services
• Excellent communication skills
• Experience with Front Office Systems
• Proficient in English, both written and spoken
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Frequently Asked Questions
Is the salary disclosed for the Guest Relations Manager position at minor?
The salary for this Guest Relations Manager role at minor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Manager position at minor located?
This Guest Relations Manager role at minor is based in Anantara Downtown Dubai. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations Manager role at minor full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations Manager role in the Supreme Holdings Limited department at minor.
Which team or department does the Guest Relations Manager at minor belong to?
This Guest Relations Manager position is part of the Supreme Holdings Limited department at minor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Relations Manager position at minor?
Click the "Apply Now" button on this page. You will be redirected to minor's official application portal hosted on workday where you can submit your application directly.
When was the Guest Relations Manager job at minor posted?
This Guest Relations Manager position at minor was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Manager
minor
You'll be redirected to minor's official application page on Workday.