Guest Relation Officer - OWV Lounge
About this role
Job Location:
Banana Island Resort Doha By AnantaraOverview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.
Qualifications
• College degree in hotel management or related field
• Previous experience in Front Office or Guest Services
• Excellent communication skills
• Experience with Front Office Systems
• Proficient in English, both written and spoken
Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Frequently Asked Questions
Is the salary disclosed for the Guest Relation Officer - OWV Lounge position at minor?
Where is the Guest Relation Officer - OWV Lounge position at minor located?
Is the Guest Relation Officer - OWV Lounge role at minor full-time or part-time?
Which team or department does the Guest Relation Officer - OWV Lounge at minor belong to?
How do I apply for the Guest Relation Officer - OWV Lounge position at minor?
When was the Guest Relation Officer - OWV Lounge job at minor posted?
You'll be redirected to minor's official application page on Workday.