Guest Relation Executive

gostops· Front Desk
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📍 Varanasi, UP, IndiaFULL TIME

About this role

Company Profile

goSTOPS is India’s fastest-growing backpacker hostel brand, co-founded by Pallavi Agarwal and Pankaj
Parwanda in 2014. The company today has a geographical footprint at some of the major tourist spots
in the country such as Agra, Alleppey, Amritsar, Bir, New Delhi, Fort Kochi, Goa, Jaipur, Leh,
Manali, McLeod Ganj, Mumbai, Munnar, Mussoorie, Naggar, Palampur, Rishikesh, Udaipur, and
Varanasi. goSTOPS has hosted more than 500,000 travellers across its 32 locations pan India and is
expanding its footprints and targeting to be present in 50 locations by March 2022 and in 150
locations by March 2023. The audience is typically between 18 and 30 years old and comprises a cross-section of solo
travellers, group travellers, backpackers, digital nomads, and individuals seeking
interesting stay or work from hostel options. It is a full-stack operator brand that leases and transforms
budget hotels and operates them as backpacker hostels. goSTOPS aim is to focus on the cultural
revolution catering to the Gen-Z and create an accommodation brand they can call their own.


• Greet and welcome guests.
• Perform check-ins and check-outs.
• Answer the phone, take messages, and redirect calls to appropriate departments when necessary.
• Organize and maintain files and records; update when necessary.
• Create and maintain updated documents and spreadsheets.
• Organize bookkeeping and issue invoices/checks.
• Perform inventory checks as and when needed.
• Assist in service of food and beverage.
• Responsible for the property in the absence of the property manager.
• Ordering of monthly supplies.

Qualifications/Knowledge/Experience

• Minimum 6 months of experience in front office operations.
• Experience handling cash, preparing vouchers
• General administrative tasks.
• Preferably having a Hospitality management degree.

Frequently Asked Questions

Is the salary disclosed for the Guest Relation Executive position at gostops?
The salary for this Guest Relation Executive role at gostops is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relation Executive position at gostops located?
This Guest Relation Executive role at gostops is based in Varanasi, UP, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relation Executive role at gostops full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Guest Relation Executive role in the Front Desk department at gostops.
Which team or department does the Guest Relation Executive at gostops belong to?
This Guest Relation Executive position is part of the Front Desk department at gostops. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Relation Executive position at gostops?
Click the "Apply Now" button on this page. You will be redirected to gostops's official application portal hosted on keka where you can submit your application directly.
When was the Guest Relation Executive job at gostops posted?
This Guest Relation Executive position at gostops was posted on May 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relation Executive
gostops
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You'll be redirected to gostops's official application page on keka.