Senior Guest Relations Executive
gostops· Front Office
About this role
Company Profile
goSTOPS is India’s fastest-growing backpacker hostel brand, co-founded by Pallavi Agarwal and Pankaj
Parwanda in 2014. The company today has a geographical footprint at some of the major tourist spots
in the country such as Agra, Alleppey, Amritsar, Bir, New Delhi, Fort Kochi, Goa, Jaipur, Leh,
Manali, McLeod Ganj, Mumbai, Munnar, Mussoorie, Naggar, Palampur, Rishikesh, Udaipur, and
Varanasi. goSTOPS has hosted more than 500,000 travellers across its 32 locations pan India and is
expanding its footprints and targeting to be present in 50 locations by March 2022 and in 150
locations by March 2023. The audience is typically between 18 and 30 years old and comprises a cross-section of solo
travellers, group travellers, backpackers, digital nomads, and individuals seeking
interesting stay or work from hostel options. It is a full-stack operator brand that leases and transforms
budget hotels and operates them as backpacker hostels. goSTOPS aim is to focus on the cultural
revolution catering to the Gen-Z and create an accommodation brand they can call their own.
Link: https://www.gostops.com/
Roles and Responsibilities
• Greet and welcome guests.
• Perform check-ins and check-outs.
• Answer the phone, take messages, and redirect calls to appropriate departments when necessary.
• Organize and maintain files and records; update when necessary.
• Create and maintain updated documents and spreadsheets.
• Organize bookkeeping and issue invoices/checks.
• Perform inventory checks as and when needed.
• Assist in service of food and beverage.
• Responsible for the property in the absence of the property manager.
• Ordering of monthly supplies.
Qualifications/Knowledge/Experience
• Minimum 1.5 year of experience in front office operations.
• Experience handling cash, preparing vouchers
• General administrative tasks.
• Preferably having a Hospitality management degree.
• Should be comfortable to travel all over India.
Frequently Asked Questions
What is the salary for the Senior Guest Relations Executive role at gostops?
The listed salary for this Senior Guest Relations Executive position at gostops is INR 15K–19K. This is an FULL TIME role.
Where is the Senior Guest Relations Executive position at gostops located?
This Senior Guest Relations Executive role at gostops is based in Coorg, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Guest Relations Executive role at gostops full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Senior Guest Relations Executive role in the Front Office department at gostops.
Which team or department does the Senior Guest Relations Executive at gostops belong to?
This Senior Guest Relations Executive position is part of the Front Office department at gostops. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Guest Relations Executive position at gostops?
Click the "Apply Now" button on this page. You will be redirected to gostops's official application portal hosted on keka where you can submit your application directly.
When was the Senior Guest Relations Executive job at gostops posted?
This Senior Guest Relations Executive position at gostops was posted on Jun 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Guest Relations Executive
gostops · 💰 INR 15K–19K
You'll be redirected to gostops's official application page on keka.