Growth Management- User Growth I Exp- 10-12 Years
paytm· User Growth
About this role
About Paytm
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
Role Overview
We are looking for a Growth Manager to own the overall growth strategy and business outcomes for our merchant-user ecosystem. The role will drive the journey from new user → activation → engagement → retention → power user, translating merchant insights into propositions, campaigns, and scalable growth initiatives.
Key Responsibilities
- Own the overall user growth strategy, with accountability for active users, engagement, transactions, and incremental business outcomes.
- Define and drive the end-to-end user lifecycle strategy across acquisition, activation, engagement, retention, and reactivation.
- Translate merchant behaviour, customer insights, and data into compelling propositions, gratification constructs, campaigns, and growth interventions.
- Lead integrated execution across CLM, Product, Marketing, Social, Influencer, Regional, and Finance teams.
- Identify and prioritise growth opportunities across user cohorts, lifecycle stages, app journeys, campaigns, offers, and engagement levers.
- Drive continuous experimentation and optimisation to improve conversion, engagement, retention, and transaction frequency.
- Own senior stakeholder reviews, including performance narratives, key risks, business decisions, and forward-looking growth plans.
- Build a strong operating rhythm across teams, ensuring clear ownership, prioritisation, execution quality, and timely delivery.
- Lead and mentor growth leaders/teams while ensuring an integrated roadmap and strong cross-functional collaboration.
Key Success Metrics
- Merchant-to-user conversion
- Active merchant users
- Incremental engagement & transactions
- Activation and lifecycle progression
- Repeat engagement & retention
- Campaign effectiveness and ROI
- Growth roadmap delivery
- Cross-functional execution and stakeholder alignment
Ideal Profile
- 10–12 years of experience in consumer internet, fintech, payments, e-commerce, marketplaces, or other high-scale consumer businesses.
- Strong track record of owning growth/business outcomes at scale.
- Deep expertise across consumer growth, lifecycle/CLM, engagement, retention, campaigns, propositions, and experimentation.
- Strong analytical and commercial orientation with experience managing budgets/P&L and ROI-driven growth initiatives.
- Proven ability to translate customer/merchant insights into scalable growth programs.
- Strong senior stakeholder management and cross-functional leadership skills.
- Experience building and leading high-performing teams in fast-paced, ambiguous environments.
Why join us?
● A collaborative output driven program that brings cohesiveness across businesses through technology
● Improve the average revenue per use by increasing the cross-sell opportunities
● A solid 360 feedback from your peer teams on your support of their goals
● Respect, that is earned, not demanded from your peers and manager
Compensation:
If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!
Frequently Asked Questions
Is the salary disclosed for the Growth Management- User Growth I Exp- 10-12 Years position at paytm?
The salary for this Growth Management- User Growth I Exp- 10-12 Years role at paytm is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Growth Management- User Growth I Exp- 10-12 Years position at paytm located?
This Growth Management- User Growth I Exp- 10-12 Years role at paytm is based in Noida, Uttar Pradesh. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Growth Management- User Growth I Exp- 10-12 Years role at paytm full-time or part-time?
This is listed as a Full time Employment position. It is posted as a Growth Management- User Growth I Exp- 10-12 Years role in the User Growth department at paytm.
Which team or department does the Growth Management- User Growth I Exp- 10-12 Years at paytm belong to?
This Growth Management- User Growth I Exp- 10-12 Years position is part of the User Growth department at paytm. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Growth Management- User Growth I Exp- 10-12 Years position at paytm?
Click the "Apply Now" button on this page. You will be redirected to paytm's official application portal hosted on lever where you can submit your application directly.
When was the Growth Management- User Growth I Exp- 10-12 Years job at paytm posted?
This Growth Management- User Growth I Exp- 10-12 Years position at paytm was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Growth Management- User Growth I Exp- 10-12 Years
paytm
You'll be redirected to paytm's official application page on Lever.