Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

This role supports strategic initiatives within the Sulzer 2028 Strategy, enabling agile, data-driven decision-making and scalable process improvements across global sales and commercial operations.

Key Responsibilities

• Lead a newly established global function to optimise end‑to‑end commercial processes—spanning lead‑to‑order, budgeting, forecasting, and performance management—using LEAN and Six Sigma principles.

• Design and govern enterprise‑wide commercial process standards, facilitating workshops to define challenges, capture requirements, and map global “as‑is” and “to‑be” processes.

• Act as the strategic link between business and IT, partnering across Commercial Excellence, Finance, Operations, and IT to shape solutions, support Salesforce CRM/CPQ initiatives, and manage UAT and deployment.

• Strengthen global commercial systems and data governance, overseeing Salesforce CRM, CPQ, master data, and champion networks across all business units.

• Drive change, adoption, and governance by delivering training, documentation, and stakeholder engagement while promoting compliance, accountability, and ethical business practices.

Your Profile

• Bachelor’s or Master’s degree in Business Administration, Information Systems, Industrial Engineering, or related field

• 4–7 years of experience in business process analysis, preferably in B2B commercial environments

• Strong understanding of sales and service workflows across multiple business units

• Proficiency in process mapping and continuous improvement methodologies

• Hands-on experience with Salesforce, SAP SD, CPQ, and BI tools

• Any Salesforce Certification (Administration, Sales Cloud, Service Cloud or CPQ specialist) will be preferred.

• Excellent communication and stakeholder management skills in a global context

• Fluent in English; additional languages (e.g., German, French) are a plus

What we offer you

• Strategic role in shaping Sulzer’s global commercial transformation

• Exposure to diverse functions, cultures, and business units

• Opportunities for professional growth and innovation

• Competitive compensation and benefits

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
 

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.