Professional Services Consultant - Treasury
freebalance.com
Functional Support Specialist - HR/Payroll
freebalance.com· EMEA
About this role
As a Functional Support Specialist, you will have the opportunity to contribute to our ongoing success by delivering quality and timely services during and post implementation of our products to our customers for all project deployments. This position provides first-line support to our customers and provides the opportunity to learn new technologies and enterprise applications in delivering better service to our government customers.
Main Responsibilities:
- Provide timely and accurate response to customer requests.
- Analyze customer issues and requirements and facilitate solutions.
- Analyze business requirements and tailor software solutions using FreeBalance software.
- Learn and understand clients’ environment and assist with utilizing the product to the full potential.
- Act as primary support specialist contact for the client during deployment and post-implementation needs.
- Collaboratively develop and deliver functional training to clients.
- Provide support in proposals.
- Provide feedback to Sales, Product Management and Development on future product requirements based on interaction with clients.
- Develop new or modify existing custom solutions, including forms and reports.
Qualifications:
- Minimum University degree in Accounting or a related field such as Commerce, Business Administration, Financial Administration, with strong payroll and financial management experience.
- Minimum 4 years of Payroll experience and familiar with Human Resources systems.
- Human Resources or Financial designation (e.g., PCP, CPM, CMA, CGA, etc.) and work experience with a large national accounting firm or ERP firm is an asset.
- Experience working in the context of business process re-engineering and the introduction of large-scale IT systems.
- 3+ years of experience in ERP software implementation (desirable).
- Experience with ANSI SQL scripts and Jaspersoft iReports / Crystal Reports tools is a Plus.
- Previous working experience with Governments is considered an asset.
- Solid understanding of human resources, payroll, budget management and execution, accounting, cash management processes and procedures, particularly in the public sector.
- Understanding of Financial and Accounting processes and procedures in the Public Sector.
- Excellent interpersonal and communication (verbal and written) skills in English. Other languages considered as an asset.
- Candidate should be based in the Seychelles.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.
Frequently Asked Questions
Is the salary disclosed for the Functional Support Specialist - HR/Payroll position at freebalance.com?
The salary for this Functional Support Specialist - HR/Payroll role at freebalance.com is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Functional Support Specialist - HR/Payroll position at freebalance.com located?
This Functional Support Specialist - HR/Payroll role at freebalance.com is based in Victoria, Seychelles. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Functional Support Specialist - HR/Payroll role at freebalance.com full-time or part-time?
This is listed as a Full time position. It is posted as a Functional Support Specialist - HR/Payroll role in the EMEA department at freebalance.com.
Which team or department does the Functional Support Specialist - HR/Payroll at freebalance.com belong to?
This Functional Support Specialist - HR/Payroll position is part of the EMEA department at freebalance.com. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Functional Support Specialist - HR/Payroll position at freebalance.com?
Click the "Apply Now" button on this page. You will be redirected to freebalance.com's official application portal hosted on lever where you can submit your application directly.
When was the Functional Support Specialist - HR/Payroll job at freebalance.com posted?
This Functional Support Specialist - HR/Payroll position at freebalance.com was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Functional Support Specialist - HR/Payroll
freebalance.com
You'll be redirected to freebalance.com's official application page on Lever.