Front Office | Front Office Manager

fontainebleau· Guest Services/Customer Support
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📍 Miami Beach, FL, USFULL TIME

About this role

Overview

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." - Morris Lapidus A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Responsibilities

We are looking for a dynamic Front Office Manager to join TEAMBLEAU! As the Front Office Manager you will effectively oversee and support the Director of Front Office in all operations relating to Front Office and Room Inventory Control. The Front Office Manager is responsible to ensure high levels of guest satisfaction and Team Member development. The Front Office Manager also manages the problem solving of Team Member and guest issues while remaining professional at all times.

 

Examples of Duties, includes but is not limited to the following:  
  • Recommend and administer front office procedures and service standards.
  • Ensure all needed reports are run.
  • Ensure proper cash and key control programs are effective and followed.
  • Resolve guest concerns and implement resolutions.
  • Schedule labor force and assign work for efficient use of equipment and personnel.
  • Ensure compliance by all front office personnel with Company and departmental rules, policies, and procedures.
  • Plan, manage, and monitor work as well as hiring, communicating, coaching staff, and building relationships.
  • Perform other related duties as assigned.

    • Qualifications

    • Well organized and demonstrated strong problem solving skills. Effective supervisory and communication skills.
    • Ability to establish and maintain effective working relationships with staff and guests. 
    • Bilingual highly desirable.
    • Minimum of three years front office operations experience.  Two years supervisory experience preferred.
    • High school education or equivalent. 

    Frequently Asked Questions

    Is the salary disclosed for the Front Office | Front Office Manager position at fontainebleau?
    The salary for this Front Office | Front Office Manager role at fontainebleau is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Front Office | Front Office Manager position at fontainebleau located?
    This Front Office | Front Office Manager role at fontainebleau is based in Miami Beach, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Front Office | Front Office Manager role at fontainebleau full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Front Office | Front Office Manager role in the Guest Services/Customer Support department at fontainebleau.
    Which team or department does the Front Office | Front Office Manager at fontainebleau belong to?
    This Front Office | Front Office Manager position is part of the Guest Services/Customer Support department at fontainebleau. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Front Office | Front Office Manager position at fontainebleau?
    Click the "Apply Now" button on this page. You will be redirected to fontainebleau's official application portal hosted on icims where you can submit your application directly.
    When was the Front Office | Front Office Manager job at fontainebleau posted?
    This Front Office | Front Office Manager position at fontainebleau was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
    Front Office | Front Office Manager
    fontainebleau
    Apply for this role ↗

    You'll be redirected to fontainebleau's official application page on icims.