Front Office Assistant, Sr
About this role
Position Summary
đ¸ Join Our Dynamic Women's Health Team at Brookwood Medical Center! đ¸
Position: Sr. Front Office AssistantLocation: Brookwood Medical Center â Women's CenterSchedule: MondayâThursday: 8:00 AM â 5:00 PM | Friday: 8:00 AM â 12:00 PMSpecialty: OBGYN (Preferred)Clinic Type: Multi-Physician, High-Volume Practic
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Are you a confident, customerâfocused professional who enjoys learning new skills and being part of a collaborative team? If so, weâd love to meet you! Weâre looking for a Senior Front Office Assistant to support our busy, moderately paced medical office with high-quality service and a positive attitude.
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đ Why Youâll Love This Role
Youâll be the welcoming face of our practiceâhelping patients feel taken care of from the moment they walk in. This position is perfect for someone who enjoys variety, teamwork, and staying organized throughout the workday.
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About Baptist Health Medical Group
Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patientâs total healthcare needs.
As part of Baptist Healthâs extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.
Providing expert care in over 18 areas of focus â from primary care to specialty institutes â Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.
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Baptist Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:
- Medical, Dental, Vision
- 403(b) Retirement Savings Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to 5 weeks to start)
- Life Insurance
- Extended Leave Plan (ELP)
- Family Care (childcare, elder care, pet care)
- Paid Parental Leave
- Pet Insurance
- Car Insurance
- Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
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ALL BENEFITS START DAY ONE
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Responsibilities
đ§Š What Youâll Do
- Provide exceptional customer service to patients, visitors, and clinical staff
- Perform routine scheduling and administrative functions
- Manage multiple tasks such as answering phones, filing, and processing documentation
- Complete charge entry and cash handling accurately
- Serve as a liaison between patients, physicians, and insurance companies (including referrals and authorizations)
- Support quality assurance activities and help maintain a clean, organized office environment
Qualifications
đ What You Bring
- 2+ years of experience in a medical office environment
- High school diploma or equivalent
- Confidence learning new systems and skills
- Strong communication and customer service demeanor
- Ability to multitask in a moderately paced setting
- Experience with ICD & CPT coding is a plus
- Comfortable working collaboratively with a supportive team
đź Working With Us
When you join our team, youâre supported by colleagues who care about the work we do and one another. We value reliability, professionalism, and a warm, patientâcentered approach.
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