Front Office Assistant, Sr

baptisthealthal· BHMGAL PRIMARY CARE PINSON
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📍 BIRMINGHAM, AL, USFULL TIME

About this role

Position Summary

Front Office Assistant

Are you a customer-focused professional who thrives in a fast-paced healthcare environment? Baptist Health is seeking an experienced Front Office Assistant to join our growing team in Pinson, Alabama. We are looking for someone who is organized, compassionate, and committed to providing an exceptional patient experience while supporting daily clinic operations.

Location

📍 4360 Main Street, Pinson, AL 35126

Schedule

⏰ Monday-Friday | 7:30 AM - 4:00 PMHours may be adjusted once the new provider joins the practice.

 

About Baptist Health Medical Group

Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.

As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.

Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.

Baptist Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:

  • Medical, Dental, Vision
  • 403(b) Retirement Savings Plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Paid Time Off (up to 5 weeks to start)
  • Life Insurance
  • Extended Leave Plan (ELP)
  • Family Care (childcare, elder care, pet care)
  • Paid Parental Leave
  • Pet Insurance
  • Car Insurance
  • Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

 

 

Responsibilities

What You'll Do

As a Front Office Assistant, you will play a key role in ensuring smooth day-to-day operations by:

  • Scheduling patient appointments according to practice protocols
  • Verifying patient demographics and insurance information
  • Providing excellent telephone coverage and customer service
  • Processing medical record requests in accordance with policies and procedures
  • Obtaining required authorizations and pre-certifications when needed
  • Supporting patient registration and referral processes
  • Assisting with billing-related requests
  • Delivering a positive and professional experience for patients and families

 

Qualifications

What We're Looking For

  • High School Diploma or equivalent
  •  Minimum 3 years of medical office, healthcare front desk, customer service, or clerical experience preferred
  •  Strong communication and multitasking skills
  • Ability to thrive in a fast-paced clinical setting
  •  Proficiency with office technology and scheduling systems
  •  Passion for delivering outstanding patient service

 

Frequently Asked Questions

Is the salary disclosed for the Front Office Assistant, Sr position at baptisthealthal?
The salary for this Front Office Assistant, Sr role at baptisthealthal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Assistant, Sr position at baptisthealthal located?
This Front Office Assistant, Sr role at baptisthealthal is based in BIRMINGHAM, AL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Assistant, Sr role at baptisthealthal full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Front Office Assistant, Sr role in the BHMGAL PRIMARY CARE PINSON department at baptisthealthal.
Which team or department does the Front Office Assistant, Sr at baptisthealthal belong to?
This Front Office Assistant, Sr position is part of the BHMGAL PRIMARY CARE PINSON department at baptisthealthal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Assistant, Sr position at baptisthealthal?
Click the "Apply Now" button on this page. You will be redirected to baptisthealthal's official application portal hosted on icims where you can submit your application directly.
When was the Front Office Assistant, Sr job at baptisthealthal posted?
This Front Office Assistant, Sr position at baptisthealthal was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Assistant, Sr
baptisthealthal
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You'll be redirected to baptisthealthal's official application page on icims.