Front Desk Officer

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📍 Lagos, NigeriaFull time

About this role

JOB OBJECTIVE(S)

§  Ensuring seamless operations at the reception area while providing a welcoming and professional environment for visitors and staff

§  Fostering positive interactions and exceeding customer expectations.

DUTIES & RESPONSIBILITIES

§  Responsible for the effective day to day administrative/clerical services to ensure smooth running of the office activities.

§  Fostering positive interactions with guests

§  Collate weekly reports

§  Ensure proper filling of visitors form

§  Ensure proper registering of incoming mails and dispacth to appropriate department.

§  Provide assistance to ESS team on need basis.

§  Monitor and ensure prompt response to email enquiries (info@totaldatalimited.com, documentation@totaldatalimited.com) 

§  Answer all incoming calls and redirect them or keep messages.

§  Schedule and communicate meetings.

§  Maintain the security of all information entrusted to you.

§  Any other duties as assigned

 

 

KEY PERFORMANCE INDICATORS

§  Revenue Growth

§  Cost Reduction

§  Audit Defect Rate Compliance

§  Turn around time, Issue Resolution & Quality Rate

§  Adherence to Policies, Procedures & Processes

§  Strategic initiatives

§  Management of birthday schedule

§  Meeting & Appointment Scheduling

§  Customer satisfaction levels



Requirements

Education

§  Minimum Education:    First Degree

Experience

N.A

KEY COMPETENCY REQUIREMENTS

Knowledge

§  Industry knowledge

§  HR policies and procedures

§  Project Management

§  Systems Implementation

Skill/Competencies

§  Excellent knowledge of MS Office (especially Excel and Word)

§  Excellent Communications skills (written and oral) with strong business and customer focus

§  Customer service orientation

§  Attention to details

§  Phone etiquette

§  Good organizational and multi-tasking abilities

 



Benefits

Competitive

Frequently Asked Questions

Is the salary disclosed for the Front Desk Officer position at totaldatalimited?
The salary for this Front Desk Officer role at totaldatalimited is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Desk Officer position at totaldatalimited located?
This Front Desk Officer role at totaldatalimited is based in Lagos, Nigeria. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Officer role at totaldatalimited full-time or part-time?
This is listed as a Full time position. It is posted as a Front Desk Officer role at totaldatalimited.
How do I apply for the Front Desk Officer position at totaldatalimited?
Click the "Apply Now" button on this page. You will be redirected to totaldatalimited's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Front Desk Officer job at totaldatalimited posted?
This Front Desk Officer position at totaldatalimited was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Officer
totaldatalimited
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