Front Desk and Administrative Officer

About Busha

Since our inception in 2018, Busha has been at the forefront of digital currency exchange, offering trading options in cryptocurrencies like Bitcoin and Ethereum. Our mission is to build an open financial system characterized by innovation, efficiency, and user-friendliness. We value Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning in all our team members.

Role: Front Desk/ Administrative Officer

Job Location: Lekki, Lagos

Overview: Join Busha’s growing team as a Front Desk/Administrative Officer. In this role, you willbe responsible for managing front desk operations and providing key administrative support to ensure our Lekki office runs efficiently and professionally. You will work closely with the People Operations team to create a welcoming environment for guests and staff, while also be coordinating office logistics, vendor relationships, and day-to-day operational tasks that support our team’s productivity and well-being.

Responsibilities:

• Welcome and attend to visitors, clients, and vendors in a professional and friendly manner.
• Answer and direct phone calls, emails, and general inquiries appropriately.
• Manage all incoming and outgoing mail and deliveries.
• Maintain a clean and well-organized front desk and reception area.
• Ensure office supplies are stocked and make purchase requests as needed.
• Coordinate with service providers (cleaning, internet, security, etc.) to maintain smooth office operations.
• Coordinate office maintenance and repairs, liaising with vendors and ensuring timely completion.
• Assist in the management of office equipment and ensure proper functioning.
• Maintain and update internal databases and records.
• Schedule and prepare meeting rooms for internal and external meetings.
• Support the People Operations team with administrative duties and ad hoc tasks.
• Assist in organizing in-office activities and employee engagement initiatives.
• Manage incoming and outgoing mail, including sorting, distributing, and preparing shipments.
• Draft and send emails, memos, and other communications on behalf of the team.
• Maintain and update contact lists and organizational charts.
• Prepare agendas and minutes for meetings.
• Handle photocopying, scanning, and binding of documents.
• Assist with onboarding and offboarding processes for employees.
• Perform other administrative duties as assigned to ensure efficient office operations.
• Assist in organizing internal communications, team events, and training sessions.

The ideal employee must have:

• Bachelor’s degree in Business Administration or a related field
• Minimum of 3 years of experience in a front desk or administrative role
• Strong communication and interpersonal skills
• Good organizational and multitasking abilities
• Proficiency in Microsoft Office and Google Workspace
• Professional, friendly, and proactive attitude

Nice to Have:

• Experience working in a Fintech or startup environment
• Familiarity with basic HR or office management tools
• Event coordination or vendor management experience
• Ability to maintain discretion and handle confidential information
• Team player with a knack for effective communication
• Prior experience in the cryptocurrency industry is a plus

What We Offer:

• Competitive salary
• Learning and development plan
• Health insurance & pension
• Work tools and gadgets that work for you
• Collaborative and inclusive culture