Food & Beverage Staff | Part-Time | Augusta Entertainment Complex

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Food & Beverage Staff is a hands-on position, providing the highest degree of professional catering and concession service to guests with the goal of achieving customer satisfaction and retention. 

This role pays an hourly rate of $10.00 and is tip eligible.

Benefits for part-time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until December 31, 2026.

Responsibilities

• Follow instructions for each event as given by the Director of F&B.
• Service guests in a professional manner consistent with established standards and guidelines.
• Work consists of both catering and concession operations, including alcohol.  
• Handle cash register sales and reconciliation forms. 
• Adhere to organizational and sanitation guidelines established by the F&B director & corporate. 
• Check the guest's IDs to verify the minimum age requirement for the purchase of alcoholic beverages. 
• Recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals. 
• Complete opening and closing daily checklists. 
• Assist with collecting all banquet equipment to include flatware, China, glassware, and serving pieces needed for each event. 
• Assist with preparing and opening and closing concession stands. 
• Assist with preparation and setup of the event room when necessary.
• Attend the pre-function meeting for a briefing of event details. 
• Provide friendly and courteous customer service at all times. 
• Remain at the assigned station and perform duties as assigned according to each event. 
• Breakdown tables and banquet equipment after each event. 
• Clean and return serving pieces to the proper storage area. 
• Adhere to strict grooming standards and policies of the company. 
• Perform other duties as assigned and deemed necessary. 

Qualifications

• High school diploma, GED, or any equivalent combination of education and experience.
• Prior customer service experience is preferred.
• Must be able to work shifts, including nights, weekends, and holidays, depending on the event schedule.  
• Ability to work independently and as part of a team.  
• Must be able to communicate effectively both verbally and in writing.  
• Must be comfortable multi-tasking and working in a fast-paced environment. 
• Cash handling ability to provide change accurately.  
• Ability to input data into a computer to record sales transactions.  
• Basic computer skills in typing and data entry with Microsoft Office products and internet platforms. 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.