Fixed Term Appointment, Trade Operations, Corporate Banking, Technology and Operations

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. As an Operations Department, we embrace and reinforce the strong PRIDE! culture that is built up in DBS. This is done through strategic focus on training and improving staff capability, empowerment, productivity, teamwork, innovation & technology, managing operational risks & strongly collaborating with our business partners in delivering excellent RED service to our customers.

Job Purpose

The candidate is responsible for managing and overseeing critical daily reconciliation processes to ensure operational accuracy, risk mitigation, and compliance with internal controls. The role involves end-to-end ownership of reconciliation activities, timely identification and resolution of exceptions, stakeholder coordination, and support for key operational functions including EDPMS and TRRACS processing.

Requirements

Key Responsibilities

Reconciliation Management

• Perform and manage daily reconciliation activities, including:
• Nostro Reconciliation
• Murex Reconciliation
• IMEX Reconciliation
• Factoring Reconciliation
• Ensure completeness, accuracy, and integrity of reconciliation processes.
• Identify reconciliation breaks and discrepancies in a timely manner.
• Investigate, analyze, and resolve reconciliation exceptions within agreed service levels.
• Monitor and reduce aged reconciliation items through proactive follow-up and resolution.
• Maintain strong operational controls and contribute to risk mitigation initiatives.

Operational Support

• Handle Business-As-Usual (BAU) activities for the EDPMS Desk.
• Process and manage TRRACS-related activities in accordance with operational procedures.
• Support day-to-day operational functions to ensure seamless business continuity.
• Ensure adherence to internal policies, procedures, and regulatory requirements.

Process Improvement & Controls

• Continuously review reconciliation processes and identify opportunities for efficiency improvements.
• Support initiatives aimed at strengthening reconciliation controls and reducing operational risks.
• Contribute to the development and maintenance of operational procedures and process documentation.
• Ensure high levels of quality, accuracy, and compliance in all operational activities.

Key Contribution

This role is critical in ensuring operational stability, maintaining effective reconciliation controls, minimizing financial and operational risks, and supporting the smooth functioning of core business operations through accurate reconciliation and efficient operational processing.

Required Experience

• 1 to 2 years in a similar role

Required Education

• Minimum Graduate

Work Relationships

• Coordinate with internal departments, operations teams, and relevant stakeholders to resolve outstanding reconciliation issues.
• Escalate unresolved items appropriately and provide timely updates on progress.
• Foster effective communication and collaboration across teams to drive timely issue resolution.

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