Field Service Manager

unisysΒ· 200 Unisys Australia Pty Limited
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πŸ“ Canberra, ACT, AustraliaFull time

About this role

What success looks like in this role:

  • Provides day-to-day, frontline supervision of Field Engineers across an assigned territory and within specified client locations.

  • Ensures team provides timely and effective client / end-user support.

  • Resolves associate inquiries and complex client issues.

  • Maintains quality standards for Field Engineering operations.

  • Drives improvements to installation, maintenance and updates of client equipment and services.

  • Identifies opportunities for department-wide improvement and communicates with management to propose changes as appropriate.

  • Communicates, implements and supports process change initiatives as directed by management.

  • Manages team projects as assigned.

  • Provides administrative support as required.

  • Acts as key escalation point for team technical and process issues and oversees ongoing problem resolution.

  • Allocates assignments, establishes work priorities and monitors performance.

  • Ensures compliance with company policies, contracted client agreements and established service level agreements (SLAs).

You will be successful in this role if you have:

  • NV1 Security Clearance must have for this role.

  • Time management

  • Motivated and enthusiastic

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

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If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com. US job seekers can find more information about Unisys’ EEO commitment here.

Frequently Asked Questions

Is the salary disclosed for the Field Service Manager position at unisys?
The salary for this Field Service Manager role at unisys is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Manager position at unisys located?
This Field Service Manager role at unisys is based in Canberra, ACT, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Manager role at unisys full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Manager role in the 200 Unisys Australia Pty Limited department at unisys.
Which team or department does the Field Service Manager at unisys belong to?
This Field Service Manager position is part of the 200 Unisys Australia Pty Limited department at unisys. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Manager position at unisys?
Click the "Apply Now" button on this page. You will be redirected to unisys's official application portal hosted on workday where you can submit your application directly.
When was the Field Service Manager job at unisys posted?
This Field Service Manager position at unisys was posted on Jun 17, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Field Service Manager
unisys
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