Field Service Manager
quenchwater
Field Service Manager
quenchwater· Field Service Management
About this role
About Culligan Quench
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/
About Culligan
There’s nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com.
Values: 5Cs
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results
We are seeking a key contributor to join our team as a full time Field Service Manager in our Garland, TX area market. The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and guidance to Field Service Technicians (FST)
Essential Functions
- Management of a team of Field Service Technicians
- Responsible for the successful training of new staff in the assigned region
- Maintain an exceptional level of customer satisfaction by possessing superior customer management skills
- Plumbing, drainage and building layout and design competency for carrying out technical site surveys and inspections as needed
- Balanced management and dependable submissions of reports, paperwork and correspondences to the Regional Service Director i.e. [emails, expenses, payroll, forms]
- Support the Regional Service Director with new hires, new personnel appointments, administrative tasks and on-boarding processes
- Serve as a substitute for other Field Service Managers or act in the capacity of the Regional Service Director when necessary
- Regular and reliable attendance
Qualifications
- 2 - 5 years of management experience
- Vocational technical school diploma/certification
- Experience with the field work associated with water filtration, water coolers, ice production equipment, coffee and tea dispensing units
- Prior management experience, route-based preferred
- Licensed plumbers or comprehensive plumbing skills are preferred
- Experience working with power tools, ladders and aerial work platforms exceeding 6-feet
- OSHA 10-hour certified or be OSHA trained within 3-months of employment
- Superior verbal and written communication skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- The use of personal digital assistants (i.e. tablets and smartphones)
- Knowledge of ServiceMax and Salesforce a plus
- A valid a current driver’s license in good standing
- A clean work record and ability to pass a pre-employment drug screen
- Overnight travel may be required
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Frequently Asked Questions
What is the salary for the Field Service Manager role at quenchwater?
The listed salary for this Field Service Manager position at quenchwater is USD 65K–85K. This is an Full Time role.
Where is the Field Service Manager position at quenchwater located?
This Field Service Manager role at quenchwater is based in Dallas/Fort Worth, TX, Garland, TX. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Manager role at quenchwater full-time or part-time?
This is listed as a Full Time position. It is posted as a Field Service Manager role in the Field Service Management department at quenchwater.
Which team or department does the Field Service Manager at quenchwater belong to?
This Field Service Manager position is part of the Field Service Management department at quenchwater. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Manager position at quenchwater?
Click the "Apply Now" button on this page. You will be redirected to quenchwater's official application portal hosted on lever where you can submit your application directly.
When was the Field Service Manager job at quenchwater posted?
This Field Service Manager position at quenchwater was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Service Manager
quenchwater · 💰 USD 65K–85K
You'll be redirected to quenchwater's official application page on Lever.