Experience Manager

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📍 Dubai, Dubai, United Arab EmiratesFull time

About this role

KAIZEN Asset Management Services is a leading property management firm in Dubai, established in 2006. As the first ISO 9001:2015 certified provider in the region, KAIZEN AMS delivers comprehensive solutions in Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services. With an asset management portfolio valued at AED 19 billion across 130+ projects, KAIZEN AMS has earned a strong reputation for excellence and the trust of prominent real estate clients in the UAE.

We are excited to announce the launch of a new flagship project, and we are looking for a highly motivated and experienced Community Manager to join our dynamic team. At KAIZEN, we are dedicated to creating vibrant, sustainable communities that provide exceptional living experiences for our residents.

Key Responsibilities:

Oversee community management, including financial management, maintenance, and resident experience.

  • Ensure compliance with all relevant laws, regulations, and owners association bylaws.
  • Monitor service providers’ performance, ensuring adherence to company SLAs and KPIs.
  • Develop and implement strategies to optimize and grow the buildings under management.
  • Collaborate with cross-functional teams to enhance service delivery and customer satisfaction.
  • Lead initiatives focused on sustainability, environmental stewardship, and technology integration.
  • Establish and maintain strong relationships with property owners, vendors, and authorities.
  • Regularly assess building operations to ensure efficiency and high standards.
  • Prepare and present reports to senior management and clients.
  • Stay updated on industry trends, best practices, and legal developments.

What We Offer:

  • Opportunity to manage a high-profile new project with KAIZEN AMS.
  • A chance to contribute to innovative and sustainable community solutions.
  • Collaboration with a passionate and professional team dedicated to excellence.

If you are an experienced community management professional with a passion for delivering outstanding service and creating thriving communities, we would love to hear from you.

    • Bachelor's degree in Business Administration, Real Estate, or a related field (Master's degree preferred).
    • Minimum of 5 years of experience in owners association management.
    • certification in property management or owners association management (e.g., CMCA, M100, PCAM).
    • Strong knowledge of local laws and regulations related to owners' associations.
    • Exceptional communication and interpersonal abilities.
    • Proficiency in financial management and reporting.
    • Commitment to sustainability and environmental stewardship.
    • Technologically sawy with experience in property management software.

Frequently Asked Questions

Is the salary disclosed for the Experience Manager position at Kaizen Asset Management Services?
The salary for this Experience Manager role at Kaizen Asset Management Services is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Experience Manager position at Kaizen Asset Management Services located?
This Experience Manager role at Kaizen Asset Management Services is based in Dubai, Dubai, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Experience Manager role at Kaizen Asset Management Services full-time or part-time?
This is listed as a Full time position. It is posted as a Experience Manager role in the Owners Association department at Kaizen Asset Management Services.
Which team or department does the Experience Manager at Kaizen Asset Management Services belong to?
This Experience Manager position is part of the Owners Association department at Kaizen Asset Management Services. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Experience Manager position at Kaizen Asset Management Services?
Click the "Apply Now" button on this page. You will be redirected to Kaizen Asset Management Services's official application portal hosted on workable where you can submit your application directly.
When was the Experience Manager job at Kaizen Asset Management Services posted?
This Experience Manager position at Kaizen Asset Management Services was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Experience Manager
Kaizen Asset Management Services
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