Executive - Operations

Phoenix
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📍 Indore, Madhya Pradesh, IndiaFull time

About this role

Job Title

Executive Operations

Department / Division
 
Operations
Position reports to
 
Sr Manager - Operations
External Interface

(Enlist external agencies/authorities that you are required to deal with while discharging your duty)

  • Food Court Outlet Managers
  • Customers
  • Outsourced  Agencies � Floor Managers/ Supervisors  
Minimum Qualification
(i.e education, training etc.)
  • Graduate (preferable in Hotel Management)
Minimum Experience
 
  • 2 - 4  years of experience in Operations in retail industry
Special Skills/Attributes

(required for performing the job effectively)

  • Comprehensive knowledge of food-court operations
  • Knowledge of managing a kitchen as well front-office/ counter of an F&B outlet
Overall Purpose/Objective
Of the job
  • Responsible for overall day to day functioning of the food court with regards to service quality, safety, hygiene, general sanitation, seating area optimization etc
Key Responsibilities

(List major responsibilities, that you have,  to achieve the key objectives)

  • Manage all Front of House and Back of House activities for the food court
  • Ensure efficiency of food courts by monitoring the adherence of all food court stores / outlets to the defined safety procedures, all engineering systems and equipments are functioning smoothly, timely garbage clearance, etc
  • Ensure that adequate number of food-court staff is deployed at the right place/s and establish grooming standards for them
  • Ensure that all retailers are informed about the food & service standards, health/ hygiene rules and safety procedures for the food-court
  • Interact with the retailers on a daily basis to understand their issues and resolve the same in the minimum possible time
  • Maintain a customer complaint/ issue register at the food court and coordinate with the concerned department/person to resolve the complaint or issues in the shortest possible time
 
 


 

Frequently Asked Questions

Is the salary disclosed for the Executive - Operations position at Phoenix?
The salary for this Executive - Operations role at Phoenix is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Executive - Operations position at Phoenix located?
This Executive - Operations role at Phoenix is based in Indore, Madhya Pradesh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Executive - Operations role at Phoenix full-time or part-time?
This is listed as a Full time position. It is posted as a Executive - Operations role at Phoenix.
How do I apply for the Executive - Operations position at Phoenix?
Click the "Apply Now" button on this page. You will be redirected to Phoenix's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Executive - Operations job at Phoenix posted?
This Executive - Operations position at Phoenix was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Executive - Operations
Phoenix
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