Event Staff | Part-Time | Flint River Entertainment Complex

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

Event Staff members assist with executing and overseeing guest services and ticket taking and act as a liaison between the event manager/coordinator and the guests for each event. 

This role pays an hourly rate of $10.00 - $14.00.

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until December 18, 2026.

About the Venue

Flint River Entertainment Complex is owned by the City of Albany and is operated by OVG. Located in Albany, Ga., Flint River Entertainment Complex is comprised of three venues—the Albany Civic Center, Albany Municipal Auditorium, and Veterans Park Amphitheatre. Hosting live spectator events, banquets, meetings, trade shows, conferences, concerts, and more, Flint River Entertainment Complex prides itself on bringing quality entertainment to southwest Georgia. 

Responsibilities

• Provide guests with excellent customer service
• Prepare the assigned section for guests; this could include wiping down seats, looking for potential hazards, and reporting any issues to a supervisor
• Assist guests for entry and exit into the complex
• Scan tickets and greet guests
• Assist fans in locating seats and access around the complex, and provide answers for any questions when asked
• Stay alert and proactive to potential hazards and report incidents when they occur
• Monitor assigned area for issues and opportunities to make an unforgettable experience
• Respond to all guest concerns/complaints promptly and in a professional manner
• Assist guests in ADA-accessible seating sections
• Enforce all building policies and procedures to ensure a safe environment for all guests
• Guide the foot traffic flow of large crowds
• Become knowledgeable about complex emergency evacuation plans in order to safely assist guests during the unlikely event of an emergency
• Perform other duties or tasks as assigned

Qualifications

• High school diploma or GED
• Experience in a hospitality or entertainment environment is preferred
• Must love working with and helping people
• Ability to stand for extended periods of time
• Must be able to maintain a positive attitude while handling difficult situations
• Flexible schedule: Availability to work most events
• Evenings & weekend availability is needed; holidays as needed

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.