Engagement Team Lead
About this role
Job Summary
We are looking for a high-impact, commercially aggressive Director of Sales – BFSI to lead our revenue growth strategy within the Banking, Financial Services, and Insurance sector. The ideal candidate is a seasoned enterprise sales leader who combines deep BFSI domain expertise with a proven ability to sell BPO, operations, and technology services to C-suite stakeholders. This is a senior, quota-carrying leadership role critical to HCTECH's market expansion and revenue objectives.
Key Responsibilities
Revenue Growth & Sales Leadership
• Own and exceed the annual revenue target for the BFSI vertical, driving new business acquisition and account expansion.
• Develop and execute a comprehensive go-to-market strategy targeting banks, NBFCs, insurance companies, asset managers, and fintech firms.
• Build and manage a high-performance sales pipeline across segments — enterprise, mid-market, and emerging.
• Lead the full sales lifecycle: prospecting, solution positioning, proposal development, negotiation, and contract closure.
Skill Requirements
Experience selling services in areas such as mortgage processing, collections, KYC/onboarding, trade finance ops, actuarial support, or regulatory compliance (AML/KYC).
• Exposure to technology-enhanced BPO propositions: RPA, AI/ML-assisted operations, digital customer engagement.
• Prior experience in a high-growth BPO, shared services, or fintech environment.
• MBA or equivalent post-graduate qualification from a reputed institution.
Other Requirements
Strategic Thinking — ability to connect macro BFSI trends to HCTECH's service portfolio and create differentiated market narratives.
• Executive Presence — commanding communicator who can engage and influence Board-level stakeholders.
• Hunter Mentality — driven, resilient, and relentless in new business pursuit.
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