Ecommerce Team Lead
About this role
Ecommerce Team Lead position
Key requirements:
Team Leadership: 4+ years of experience managing 10–15+ associates in a target-driven operations environment.
Domain Expertise: Strong hands-on experience with catalog management, product listings, taxonomy, and platforms like Shopify, BigCommerce, or Amazon.
Data & RCA: Advanced Excel/Google Sheets skills with direct experience in Root Cause Analysis (RCA) and operational reporting.
Client Management: Confident verbal and written communication for client calls and escalation handling.
SEO & Marketplace management: Candidate must know about complete SEO and Marketplace operations to understand the client needs.
Catalogue and Inventory Management: Important to know about Catalogue and Inventory to support team mates on the required work.
Business ethics: Candidate must know business ethics as they are handling client directly and understanding the work.
Requirements
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