Duty Manager
relaischateaux
Duty Manager
relaischateaux· Other
About this role
Company Description
Join the Xara Palace Family!
Are excellence and team spirit part of your DNA?
Are you looking at opening up a new world in upscale hospitality and taking your career to the next level?
The Xara family is growing and is on the lookout for passionate and inspiring team players to be part of our history and share our values.
Job Description
We are seeking a motivated, professional, and service-oriented Duty Manager to join our luxury hospitality team. This role is ideal for an ambitious hospitality professional looking to develop their leadership skills within a prestigious boutique hotel environment.
The Duty Manager will support the daily hotel operations, ensure exceptional guest experiences, and assist departmental teams in maintaining the highest standards of service associated with luxury hospitality.
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Key Responsibilities
• Support the senior management in overseeing daily hotel operations and Food & Beverage outlets
• Ensure smooth coordination between Front Office, Housekeeping, Food & Beverage, and other departments
• Provide operational support to all F&B outlets during service periods, events, and high-volume operations
• Deliver exceptional guest service and handle guest requests, feedback, and complaints professionally
• Monitor service standards and ensure compliance with hotel procedures and brand expectations
• Assist with VIP arrivals, guest relations, and special requests
• Supervise shifts and support team members during operational hours
• Prepare operational reports and communicate relevant updates during handovers
Qualifications
• Previous experience in hospitality, restaurant operations, front office, or hotel operations preferred
• Qualification in Hospitality Management or related field is considered an asset
• Strong communication and interpersonal skills
• Passion for guest service and operational excellence
• Excellent organisational and problem-solving abilities
• Ability to work under pressure in a fast-paced luxury environment
• Professional appearance and customer-focused attitude
• Flexibility to work shifts, including evenings, weekends, and public holidays
• Fluency in English is required; additional languages are considered an asset
Additional Information
- Full Time Job
- Hospitality and Leisure
- Hotel, Restaurant and Catering
- Michelin Recommended
Frequently Asked Questions
Is the salary disclosed for the Duty Manager position at relaischateaux?
The salary for this Duty Manager role at relaischateaux is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Duty Manager position at relaischateaux located?
This Duty Manager role at relaischateaux is based in Mdina, Mdina, Western Region, Malta, mt, Western Region. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Duty Manager role at relaischateaux full-time or part-time?
This is listed as a Full time position. It is posted as a Duty Manager role in the Other department at relaischateaux.
Which team or department does the Duty Manager at relaischateaux belong to?
This Duty Manager position is part of the Other department at relaischateaux. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Duty Manager position at relaischateaux?
Click the "Apply Now" button on this page. You will be redirected to relaischateaux's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Duty Manager job at relaischateaux posted?
This Duty Manager position at relaischateaux was posted on Aug 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Duty Manager
relaischateaux
You'll be redirected to relaischateaux's official application page on SmartRecruiters.