Dispatcher

kortedoesitall· Dispatch
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📍 New Haven, IN, USFULL TIME💰 USD 20–25/yr

About this role

Overview

 

Dispatcher - Korte Does It All

For Experienced Dispatchers Who Thrive in Fast-Paced Service Environments

If you've worked in dispatch for HVAC, plumbing, electrical, or home services, you know the job is about much more than answering phones. Great dispatchers keep technicians moving, customers informed, problems solved, and revenue flowing.

At Korte Does It All, we're looking for a Dispatcher who understands urgency, takes ownership, and delivers exceptional customer service. This role is ideal for someone who is highly organized, detail-oriented, follows through on every task, and doesn't wait to be told what needs to happen next.

If you're a self-starter who loves balancing customer needs, technician schedules, and operational efficiency, we'd love to meet you.

What You'll Do

You'll serve as the communication hub between customers, technicians, and leadership while ensuring nothing falls through the cracks.

  • Deliver outstanding customer service during every customer interaction
  • Receive, prioritize, and coordinate incoming service requests
  • Schedule and dispatch technicians using right technician/right call best practices
  • Monitor technician progress throughout the day and proactively adjust schedules as needed
  • Follow up on open calls, pending tasks, and incomplete work orders to ensure completion
  • Communicate appointment updates promptly with customers and field personnel
  • Track and manage multiple priorities in a fast-paced environment
  • Enter accurate customer and job information into company systems
  • Work closely with technicians to maximize efficiency, productivity, and customer satisfaction
  • Identify scheduling conflicts and solve problems before they become customer issues
  • Support daily operational goals by taking initiative and maintaining a strong sense of urgency

What You Bring

  • Exceptional customer service and communication skills
  • Strong attention to detail with the ability to manage multiple priorities
  • Proven ability to work with a sense of urgency and adapt to changing situations
  • Self-motivated with the ability to work independently and make sound decisions
  • Strong follow-up skills and commitment to seeing tasks through to completion
  • Excellent organizational and time management abilities
  • Positive, team-first attitude
  • High level of professionalism, honesty, and accountability
  • Experience with ServiceTitan or similar dispatching software is a plus

Success in This Role Looks Like

  • Technicians stay productive and on schedule
  • Customers receive timely updates and excellent service
  • Tasks, callbacks, and follow-ups are completed without being prompted
  • Scheduling issues are identified and resolved quickly
  • Nothing falls through the cracks
  • Team members can depend on you to take ownership and get things done

 

Posted Min Pay Rate

USD $20.00/Hr.

Posted Max Pay Rate

USD $25.00/Hr.

Frequently Asked Questions

What is the salary for the Dispatcher role at kortedoesitall?
The listed salary for this Dispatcher position at kortedoesitall is USD 20–25/yr. This is an FULL TIME role.
Where is the Dispatcher position at kortedoesitall located?
This Dispatcher role at kortedoesitall is based in New Haven, IN, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dispatcher role at kortedoesitall full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Dispatcher role in the Dispatch department at kortedoesitall.
Which team or department does the Dispatcher at kortedoesitall belong to?
This Dispatcher position is part of the Dispatch department at kortedoesitall. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dispatcher position at kortedoesitall?
Click the "Apply Now" button on this page. You will be redirected to kortedoesitall's official application portal hosted on icims where you can submit your application directly.
When was the Dispatcher job at kortedoesitall posted?
This Dispatcher position at kortedoesitall was posted on Oct 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Dispatcher
kortedoesitall · 💰 USD 20–25/yr
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You'll be redirected to kortedoesitall's official application page on icims.