Dispatcher
Same Day Water Heaters
Dispatcher
About this role
Overview
Mountain Home Services is currently seeking a Dispatcher to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. This position will be responsible for scheduling and dispatching home services repair, installation and maintenance technicians to specified customer locations for service and repair, as well as scheduling, communicating, and coordinating with new and existing customers to provide information about our products and services, as well as schedule appointments and update customer accounts.
What's in it For Me?
- Competitive Compensation ($17/hr - $19/hr + bonuses)
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family
- 401K Retirement Plan with company match
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EPA, Legal Services, and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth
Qualifications
Do I have What it Takes?
- High School Diploma or GED preferred
- Excellent customer interaction skills
- Minimum 2 years of dispatching and/or customer service experience, preferably in HVAC, Plumbing, or a related industry
- Basic computer proficiency, particularly with Microsoft applications
- Experience with Service Titan is a plus
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.
#MHSLI#LI-BG1
Responsibilities
What Will I Do?
- Schedule and monitor daily technician schedule
- Dispatch work orders to field technicians according to priority and location
- Answer incoming phone calls from customers
- Receive and record completed work orders from the field technicians
- Contact customers to confirm next-day appointments
- Handle paperwork for assigned departments and technicians
- Maintain accurate technician and customer database
- Answer general questions regarding rebates, system operations, warranties, etc. from customers
Frequently Asked Questions
Is the salary disclosed for the Dispatcher position at mountainhomeservices?
The salary for this Dispatcher role at mountainhomeservices is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Dispatcher position at mountainhomeservices located?
This Dispatcher role at mountainhomeservices is based in Layton, UT, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dispatcher role at mountainhomeservices full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Dispatcher role at mountainhomeservices.
How do I apply for the Dispatcher position at mountainhomeservices?
Click the "Apply Now" button on this page. You will be redirected to mountainhomeservices's official application portal hosted on icims where you can submit your application directly.
When was the Dispatcher job at mountainhomeservices posted?
This Dispatcher position at mountainhomeservices was posted on Oct 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Dispatcher
mountainhomeservices
You'll be redirected to mountainhomeservices's official application page on icims.