Dispatcher
Same Day Water Heaters
Dispatcher
precisiontoday· Dispatch
About this role
Overview
Now Hiring – Dispatcher Precision Today is a trusted home service provider serving Franklin Park homeowners with dependable plumbing, HVAC, drain, sewer and electrical solutions. Our team is committed to delivering efficient, high-quality service that keeps home systems running smoothly and customers comfortable year-round. We are seeking a motivated and experienced Dispatcher to join our operations team. This role is ideal for someone who thrives in a fast-paced environment and enjoys coordinating field technicians across HVAC, plumbing, drain, and electrical service calls. You will play a key role in scheduling, routing, and supporting technicians to ensure timely, efficient service delivery while maintaining a strong focus on customer experience and communication.
What You Will Do:
- Dispatch and coordinate technicians to service calls
- Schedule and prioritize daily work orders based on urgency, location, and technician availability
- Monitor job progress and provide real-time support to field technicians
- Communicate with customers regarding appointment windows, updates, and delays
- Handle inbound service requests and emergency calls efficiently and professionally
- Ensure accurate documentation of dispatch activities and job notes in the system
- Collaborate with service managers to optimize routing and workflow efficiency
What You Will Bring:
- 1+ year of experience in dispatching, scheduling, or coordination (trades industry experience is a plus)
- Strong communication skills (written and verbal)
- Ability to multitask and remain organized in a fast-paced environment
- Comfortable working with scheduling/dispatch software or CRM systems
- Flexible availability based on scheduling needs
- Valid Driver’s License (preferred, not required depending on role setup)
- Must successfully complete screening process including assessments, interviews, background check, and drug screen
Schedule: Monday- Friday 11:30am-8pm (weekends on a rotational basis)
Benefits:
- Health Coverage: Employer-paid medical, dental, and vision plan options
- Insurance: Life, AD&D, and long-term disability
- Retirement: 401(k) available upon hire with employer match
Time Off & Perks:
- Paid time off and holidays
- Paid parental leave
Growth and Training Opportunities:
- On-going training and development
Precision Today is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Posted Min Pay Rate
USD $19.00/Hr.Posted Max Pay Rate
USD $21.00/Hr.Frequently Asked Questions
What is the salary for the Dispatcher role at precisiontoday?
The listed salary for this Dispatcher position at precisiontoday is USD 19–21/yr. This is an FULL TIME role.
Where is the Dispatcher position at precisiontoday located?
This Dispatcher role at precisiontoday is based in Franklin Park, IL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dispatcher role at precisiontoday full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Dispatcher role in the Dispatch department at precisiontoday.
Which team or department does the Dispatcher at precisiontoday belong to?
This Dispatcher position is part of the Dispatch department at precisiontoday. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dispatcher position at precisiontoday?
Click the "Apply Now" button on this page. You will be redirected to precisiontoday's official application portal hosted on icims where you can submit your application directly.
When was the Dispatcher job at precisiontoday posted?
This Dispatcher position at precisiontoday was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Dispatcher
precisiontoday · 💰 USD 19–21/yr
You'll be redirected to precisiontoday's official application page on icims.