Director of Finance Operations

metopera· Finance
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📍 Lincoln Center - New York, NYFull Time💰 USD 150K–175K

About this role

The Director of Finance Operations is responsible for the leadership, management, and continuous improvement of the Metropolitan Opera's transactional and operational finance functions. This position oversees Accounts Payable, Payroll, Gift Processing, Media Finance, Business Systems, and finance process improvement initiatives.

The Director ensures efficient, scalable, customer-focused operations while maintaining strong operational controls and service levels. The role partners closely with the Controller to support accurate accounting and compliance and with the Director of Financial Planning & Analysis to support financial planning and operational decision-making.

Primary Responsibilities

    Finance Operations Leadership

    • Lead core transactional finance functions:
      • Accounts Payable
      • Gift Processing
      • Media Finance
      • Business Systems
      • Establish service standards, operational metrics, and accountability measures.
      • Develop and mentor finance operations staff.
      • Create a culture focused on customer service, process excellence, and continuous improvement.
      • Partner with the Controller to ensure effective operational controls and compliance.

        • Accounts Payable Operations

        • Oversee invoice processing and payment execution.
        • Ensure timely and accurate vendor payments.
        • Manage banking and payment vendor relationships.
        • Optimize payment timing and cash disbursement processes.
        • Improve cycle times, exception handling, and workflow efficiency.

          • Revenue Operations

          Gift Processing

          • Oversee recording and processing of contributions.
          • Ensure compliance with donor intent and gift acceptance requirements.
          • Partner with Development on donor reporting and stewardship needs.
          • Manage major gift processing activities.

            • Media Finance

            • Oversee financial operations associated with media distribution activities.
            • Manage invoicing, collections, cash application, reconciliations, and revenue tracking.
            • Coordinate reporting for media partners and revenue-sharing arrangements.
            • Support audit and reporting requirements associated with media activities.

              • Business Systems Administration

              • Lead finance-related business systems and technology platforms.
              • Partner with Information Systems to establish finance system priorities.
              • Ensure data integrity and system effectiveness.
              • Support ERP enhancements, upgrades, and integrations.
              • Develop reporting and workflow solutions that improve efficiency and accuracy.

                • Process Improvement and Transformation

                • Lead finance automation initiatives.
                • Evaluate and redesign business processes to improve efficiency and scalability.
                • Reduce manual work and eliminate redundant processes.
                • Implement best practices for finance shared services and transaction processing.
                • Develop operational dashboards and key performance indicators.

                  • Cross-Functional Partnership

                  • Partner with:
                    • Controller
                    • Director of Financial Planning & Analysis
                    • Human Resources
                    • Development
                    • Information Systems
                    • Legal
                    • Support organization-wide initiatives involving finance processes, systems, and controls.
                    • Participate in major system implementations and transformation efforts.

Skills and Qualifications

    • Bachelor's degree in Finance, Accounting, Business Administration, or related field.
    • Minimum 8 years of progressive finance operations experience.
    • Minimum 3 years leading finance operational teams.
    • Strong experience managing Accounts Payable, Payroll, and business process improvement.
    • Experience leading ERP and financial systems initiatives.
    • Advanced Excel and data analysis skills.
    • Strong project management and change management experience.
    • Excellent communication and stakeholder management skills.
The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.

Frequently Asked Questions

What is the salary for the Director of Finance Operations role at metopera?
The listed salary for this Director of Finance Operations position at metopera is USD 150K–175K. This is an Full Time role.
Where is the Director of Finance Operations position at metopera located?
This Director of Finance Operations role at metopera is based in Lincoln Center - New York, NY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Director of Finance Operations role at metopera full-time or part-time?
This is listed as a Full Time position. It is posted as a Director of Finance Operations role in the Finance department at metopera.
Which team or department does the Director of Finance Operations at metopera belong to?
This Director of Finance Operations position is part of the Finance department at metopera. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director of Finance Operations position at metopera?
Click the "Apply Now" button on this page. You will be redirected to metopera's official application portal hosted on lever where you can submit your application directly.
When was the Director of Finance Operations job at metopera posted?
This Director of Finance Operations position at metopera was posted on Jun 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Director of Finance Operations
metopera · 💰 USD 150K–175K
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You'll be redirected to metopera's official application page on Lever.