Digital Change Facilitator
About this role
Being part of the e-aperam team, the Digital Change Facilitator will guide the deployment of e-aperam new & existing features across Aperam units. The position will consist in preparing and rolling out deployment plans in coordination with the local and e-aperam team and assisting during the implementation phase.
Being in close contact with business teams, you will also help identify potential efficiency gains and participate in preparation of new projects.
Promoting e-aperam platforms through various means will also be part of this role.
Responsibilities :
- Deployment assistance to local units (new - existing features) : deployment plan preparation - training - follow-up - metrics (usage & benefits) - change management
- CRM reboost! Project : facilitate the workshops - clarify & prioritize the needs
- Help identifying needs & estimating benefits for new projects : mobile features - dashboard - AI tools
- Push usage of reporting tools (PBI) : Review usage - Promote & train - Adjust & standardize
- Promotion & Marketing : Digital days (physical / remote) - Highlight benefits - delivered value
- Documentation / training kits / Best practices
- Prioritize wishes (analyze requests - prioritize)
- Improve Eloqua integration
- Organize/Reinforce user network (head of sales / key users) - demonstrate - Identify best practices - measure efficiency - decommission local tools - success stories - Newsletter
- Potential additional activities :
- Extend competencies in transport management and order planning
- Bench marking (competition - market tools)
- Initiate discussion with additional units (recycling - BioEnergia)
The candidate :
- Will have a good knowledge of
- e-aperam sales related modules (front & back office)
- Aperam legacy systems (Sidonie - SAP)
- Aperam business processes
- Is a team player, used to managing projects and is motivated in helping teams to improve their processes
- Has good presentation skills (projects - reports - marketing)
- English fluency is a must, French and any other language considered as an asset
- Few business trips (Europe) might be required (max 6x/year)
Aperam is a global leader in stainless, electrical, and specialty steels, as well as recycling and renewables, serving customers in over 40 countries. Our business is structured into four segments: Stainless & Electrical Steel, Services & Solutions, Alloys & Specialties, and Recycling & Renewables.
We have a flat stainless and electrical steel production capacity of 2.5 million tonnes in Brazil and Europe, and we lead in alloys and high-value specialty products. Our industrial network includes 16 production facilities across Brazil, Belgium, France, the United States, India, and China. Aperam operates an integrated distribution, processing, and services network, with a unique ability to produce low-carbon stainless and specialty steels using biomass, stainless steel scrap, and high-performance alloys scrap.
Through BioEnergia, we produce charcoal from our own FSC®-certified forests, and with ELG - Aperam Recycling, a global leader in stainless steel and high-performance alloys recycling, we place sustainability at the core of our business, enabling our customers to thrive in the circular economy.
Join us and be part of a dynamic team where technology and innovation meets industrial transformation. Your talent and energy will help drive smarter, more sustainable solutions for a global company committed to be a leading value creator in the circular economy of infinite, world-changing materials.
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