Help Desk Analyst
spikeitglobalsolutionsinc
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This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
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Requirements:
4β6 yearsβ experience or college degree
Windows AD, Office 365, DHCP, DNS, LAN/WAN
Ticketing system, asset management, vendor coordination
Strong customer service and communication skills
Saturday and holiday availability
Nice-to-have:Β Scripting, ITIL knowledge, Airwatch MDM.
All your information will be kept confidential according to EEO guidelines.
You'll be redirected to spikeitglobalsolutionsinc's official application page on SmartRecruiters.