Dental Insurance and Treatment Coordinator

Overview

Robinson Family Dentistry is now hiring a Full Time Dental Insurance and Treatment Coordinator in Hahira, Georgia!

As a Full Time Dental Insurance and Treatment Coordinator, come join our community of collaborative, high-quality clinical, business and operations professionals.

If you're a friendly, organized professional who enjoys building relationships and creating exceptional patient experiences, we'd love to welcome you to the Robinson Family Dentistry team.

Join a supportive practice where your contributions make a meaningful difference every day, and you'll have the opportunity to grow in a positive, patient-focused environment.

Full Time Dental Insurance and Treatment Coordinator Schedule

Monday through Thursday 8:00am - 4:30pm

Friday 7:30am - 4:00pm

Occasional Once a Month Saturdays

Lunch breaks 

To learn more about this practice:  https://www.kitrobinsondmd.com/ 

Full Time Benefits

• Monthly Team Member Incentive Bonus Program
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Advantages

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program for all employees and their household

Responsibilities

• Insurance coordination and verification
• Treatment plan preparation and presentation
• Patient and Insurance billing processes
• Collecting, processing and posting payments
• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling and confirmation
• Scheduling productive and efficient provider schedules
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

Qualifications

• High school diploma required
• Dental front office experience preferred
• Experience with Insurance Billing Processes and Collecting, Processing and Posting Payments preferred
• Experience with Treatment Plan Coordinating & Presentation preferred
• Computer proficiency and ability to learn 
• Dental practice software experience, Denticon experience preferred
• Must have a proven track record of presenting treatment plans and gaining case acceptance by securing appointments and payment for services.
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor and able to resolve conflict
• Outstanding verbal and written communication skills
• Strong multi-tasking, attention to detail, and organizational skills
• Ability to collaborate with a team
• Energetic team player with a positive outlook on serving the needs of our patients and the business

Practice Description

About Us

At Robinson Family Dentistry, we're dedicated to providing exceptional, patient-centered dental care in a welcoming, family-friendly environment. Serving the Hahira community, our team believes that a healthy smile is an important part of overall wellness. We offer comprehensive dental services for patients of all ages, combining advanced technology with personalized treatment plans to deliver outstanding care. Our success is built on strong relationships, mutual respect, and a commitment to making every patient feel comfortable, informed, and confident in their smile. We're looking for team members who share our passion for excellence, compassion, and creating positive experiences for every patient who walks through our doors.

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Responsibilities

- Insurance coordination and verification
- Treatment plan preparation and presentation
- Patient and Insurance billing processes
- Collecting, processing and posting payments
- Answers incoming calls to include new patients and emergencies
- Establishing trusting relationship with new patients
- Tracking pending and incomplete treatments
- Making sure dental goals are being met in regard to dental services
- Appointment scheduling and confirmation
- Scheduling productive and efficient provider schedules
- Requesting records
- Patient follow ups
- Knowledge of case acceptances, budgeting, and insurance