Data & Insights Business Consultant

The Data & Insights Business Consultant is a strategic, customer-facing role that partners with leading brands to deliver impactful digital experiences through Adobe’s latest applications. The ideal candidate brings a strategic approach to align technical capabilities with high-impact business outcomes. As a leader proficient in the AEP environment, you'll partner with clients to turn business objectives into actionable strategies across data collection, customer segmentation, journey orchestration, marketing measurement, and data insights.

• Lead customer discovery sessions and delivery of applications (CJA, RTCDP, AMM, Analytics) for enterprise clients. 

• Collaborate with technical consultants, data architects, and enterprise architects to deliver integrated solutions for customer use cases. 

• Guide strategic discussions and translate client’s use cases and key performance objectives into business requirements and specifications. 

• Develop relationships at all levels within client digital marketing teams and maintain regular and appropriate communication with them. 

• Lead multiple client engagements at a time and establish expectations appropriately to keep projects on schedule and within scope. 

• Deliver customer-facing presentations, documentation, and enablement materials (e.g., business requirements docs, data dictionaries, value playbook). 

• Mentor and train internal and client teams; contribute to thought leadership through enablement resources and content creation.

Maintain accurate records of project activities and client interactions.

• 8+ years’ experience in strategic, customer-facing roles, with hands-on enterprise software implementation. 

• At least 2 years direct experience with two or more applications (CJA, RTCDP, AMM, Analytics) 

• Ability to engage customers holistically to identify growth opportunities, recommend next phase initiatives, and expand the customer’s solution footprint through compelling, cross-solution storytelling. 

• Experience working with multi-channel customer data, from data collection and activation to measurement and actionable insights. 

• Understanding of data schemas and API’s, querying data using SQL, and performing data validation. 

• Comfort with leading live, unscripted working sessions and demos while engaging both technical and business audiences. 

• Self-motivated, adaptable, and customer focused. 

• Exceptional communication, presentation, and interpersonal skills. 

 

Consideration given for: 

• Familiarity with Adobe Experience Cloud solutions (Analytics, Audience Manager, Target). 

• Experience consulting on AI/ML capabilities in SaaS solutions with enterprise customers. 

• Experience in vertical industries (retail, finance, healthcare, etc.). 

• Advanced-level studies in e-business, digital marketing, statistics, and relevant analytics fields, or digital transformation.

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