Customer Support Team Lead
getwingapp· Corporate
About this role
About Wing
Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies get high-quality support across roles like executive assistance, admin support, customer support, sales support, recruiting support, operations support, and other business functions. Now we're standing up an always-on first line of customer support, and you'll build that team.
Salary: $650 USD to $850 USD / month
The Role
This is hands-on leadership, not a desk-and-dashboard job. You set the standard by working the queue yourself, then hold the team to it through coaching, quality audits, and a clock everyone can see.You own two things above all: that customers always get a fast, high-quality first response, and that the round-robin model stays trusted, so our Customer Success Managers rely on it instead of routing around it. You're the person who makes sure this system doesn't quietly decay back into "just message the CSM and hope.
Frequently Asked Questions
What is the salary for the Customer Support Team Lead role at getwingapp?
The listed salary for this Customer Support Team Lead position at getwingapp is USD 650–850. This is an Full Time role.
Where is the Customer Support Team Lead position at getwingapp located?
This Customer Support Team Lead role at getwingapp is based in Lagos. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Team Lead role at getwingapp full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Support Team Lead role in the Corporate department at getwingapp.
Which team or department does the Customer Support Team Lead at getwingapp belong to?
This Customer Support Team Lead position is part of the Corporate department at getwingapp. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Team Lead position at getwingapp?
Click the "Apply Now" button on this page. You will be redirected to getwingapp's official application portal hosted on lever where you can submit your application directly.
When was the Customer Support Team Lead job at getwingapp posted?
This Customer Support Team Lead position at getwingapp was posted on Jul 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Team Lead
getwingapp · 💰 USD 650–850
You'll be redirected to getwingapp's official application page on Lever.