Customer Support Agent

autobidmaster· EasyHaul
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📍 Warsawa, Mazowieckie, PolandContractor

About this role

AutoBidMaster has been a leading, fast-growing global marketplace in the used and salvaged vehicle auction industry for over 17 years. With a team of 100+ international experts, we’ve made buying vehicles at auctions transparent, simple, and accessible to all. From bidding to global delivery, we simplify the process of giving a second life to used cars.


We are seeking a proactive and customer-focused Customer Support Agent to join our Logistics Team. The primary focus of this position is to guide customers through the car shipping process and provide exceptional support if logistical challenges arise.

Responsibilities: 

  • Assist customers with on-line questions, issues, website navigation, order tracking via email, phone, chat etc. as needed. 
  • Manage customer support by obtaining, analyzing, and verifying customer’s needs. 
  • Act as the face of the Company to influence customers to order from us again.   

 

Requirements: 

  • Strong proficiency in English
  • Previous experience in Customer Support/Service and the e-commerce industry.
  • Familiarity with Zendesk or other ticket-based support platforms.
  • Strong communication and interpersonal skills with the ability to handle stressful situations.
  • Detail-oriented with exceptional organizational skills.  
  • Ability to multi-task and prioritize in a fast-paced work environment. 
  • Strong problem-solving skills with the ability to think on your feet 

Terms & Schedule:

  • Full-time, long-term B2B contract
  • Working  Hours: 15:00 – 00:00 (CET)
  • Holidays: We follow the US calendar (all US public holidays are observed days off)

Benefits: 

  • Competitive compensation 
  • Working alongside a team of professionals from the US and EU, who are setting the new global standard in the automotive industry  
  • All the equipment you’ll need to be successful  
  • 20 paid vacation days
  • Exciting and memorable team-building activities and corporate parties 

 

If you love logistics and problem-solving, and are passionate about customer service, this is a fantastic opportunity to build your career in a fast-paced, global industry.

 

Frequently Asked Questions

Is the salary disclosed for the Customer Support Agent position at autobidmaster?
The salary for this Customer Support Agent role at autobidmaster is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Agent position at autobidmaster located?
This Customer Support Agent role at autobidmaster is based in Warsawa, Mazowieckie, Poland. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Agent role at autobidmaster full-time or part-time?
This is listed as a Contractor position. It is posted as a Customer Support Agent role in the EasyHaul department at autobidmaster.
Which team or department does the Customer Support Agent at autobidmaster belong to?
This Customer Support Agent position is part of the EasyHaul department at autobidmaster. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Agent position at autobidmaster?
Click the "Apply Now" button on this page. You will be redirected to autobidmaster's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Support Agent job at autobidmaster posted?
This Customer Support Agent position at autobidmaster was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Agent
autobidmaster
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