Customer Service Trainer

alphabeinsightinc· Customer Service
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📍 Dayton📍 Dayton, OH, United States📍 OH📍 usFull time💰 USD 35K–40K

About this role

Company Description

At Dinamic AS Group, we are committed to building efficient operations through teamwork, reliability, and continuous improvement. We believe that every employee plays an essential role in delivering quality service and maintaining the high standards our clients expect. Our workplace is built on respect, collaboration, and opportunities for professional growth.

 

Job Description

Dinamic AS Group is seeking a motivated Customer Service Trainer to support the development of our customer service team. In this role, you will facilitate engaging training sessions, help new team members build essential skills, and provide ongoing coaching to ensure exceptional service standards.

This is an excellent opportunity for someone who enjoys mentoring others, communicating effectively, and contributing to a positive learning environment while advancing their own professional career.

Responsibilities

  • Conduct engaging onboarding and customer service training sessions.
  • Teach customer communication techniques and service best practices.
  • Monitor trainee progress and provide constructive coaching.
  • Support team members throughout their learning and development.
  • Maintain training materials and assist with updating learning resources.
  • Encourage a positive, professional, and customer-focused workplace culture.
  • Collaborate with leadership to identify training needs and performance goals.
  • Help reinforce company policies, procedures, and service standards.

Qualifications

  • Strong communication and presentation skills.
  • Excellent interpersonal and coaching abilities.
  • Positive attitude with a passion for helping others succeed.
  • Strong organizational and time management skills.
  • Ability to adapt to different learning styles.
  • Problem-solving mindset and attention to detail.
  • Comfortable working in a collaborative, team-oriented environment.
  • Professional demeanor with a commitment to delivering outstanding customer experiences.

Additional Information

  • Competitive annual salary of $35,000 – $40,000.
  • Full-time, stable employment.
  • Career growth and advancement opportunities.
  • Comprehensive training and ongoing professional development.
  • Supportive and collaborative team environment.
  • Opportunity to build leadership and coaching skills.
  • Recognition for performance and contributions.
  • Modern, professional workplace focused on employee success.

Frequently Asked Questions

What is the salary for the Customer Service Trainer role at alphabeinsightinc?
The listed salary for this Customer Service Trainer position at alphabeinsightinc is USD 35K–40K. This is an Full time role.
Where is the Customer Service Trainer position at alphabeinsightinc located?
This Customer Service Trainer role at alphabeinsightinc is based in Dayton, Dayton, OH, United States, OH, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Trainer role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Trainer role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Service Trainer at alphabeinsightinc belong to?
This Customer Service Trainer position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Trainer position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Trainer job at alphabeinsightinc posted?
This Customer Service Trainer position at alphabeinsightinc was posted on Jul 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Trainer
alphabeinsightinc · 💰 USD 35K–40K
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