Customer Service Officer, Distribution

dbs· DBS Bank India Limited
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📍 Srirangam, TrichyFull time

About this role

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

  • Deliver exceptional customer service to clients visiting the distribution branch, ensuring a welcoming and professional experience.
  • Address customer inquiries, resolve complaints, and process banking transactions accurately and efficiently.
  • Identify customer needs and proactively recommend suitable financial products and services.
  • Adhere to all regulatory requirements, compliance guidelines, and internal bank policies during daily operations.
  • Collaborate with internal teams to optimize branch workflow and achieve service excellence standards.

Requirements

  • Degree or Diploma in Business, Finance, or a related discipline.
  • Prior experience in a customer-facing role, preferably within the financial services or banking sector.
  • Excellent interpersonal and communication skills with a customer-centric mindset.
  • Strong problem-solving abilities and the capacity to perform under pressure in a fast-paced environment.
  • High level of integrity, detail-oriented, and committed to operational compliance.
  • Proficiency in digital banking platforms and standard office applications.

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

Srirangam, Trichy

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

Frequently Asked Questions

Is the salary disclosed for the Customer Service Officer, Distribution position at dbs?
The salary for this Customer Service Officer, Distribution role at dbs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Officer, Distribution position at dbs located?
This Customer Service Officer, Distribution role at dbs is based in Srirangam, Trichy. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Officer, Distribution role at dbs full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Officer, Distribution role in the DBS Bank India Limited department at dbs.
Which team or department does the Customer Service Officer, Distribution at dbs belong to?
This Customer Service Officer, Distribution position is part of the DBS Bank India Limited department at dbs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Officer, Distribution position at dbs?
Click the "Apply Now" button on this page. You will be redirected to dbs's official application portal hosted on workday where you can submit your application directly.
When was the Customer Service Officer, Distribution job at dbs posted?
This Customer Service Officer, Distribution position at dbs was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Officer, Distribution
dbs
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