Customer Service Executive
informagroupplc
Customer Service Executive
nomadfoods· Sales
About this role
Overview
Customer Service – order to cash role. Key contacts include Customer Operations planners, Sales, Demand Planning, Finance, Transport Providers and Customers.
To manage Orders across key accounts liaising with both internal and external Customers to manage order fulfilment targets within KPI’s and be the first point of contact.
Responsibilities
- To process and manage all Customer Orders – both manual and via SAP in a timely manner
- Managing and updating key reports based on orders placed including liaising with warehouse and hauliers as required
- Compiling shortage reports and updating service levels
- Provide cover for all other Customer accounts
- Provide a link between sales and planning from both ends of the Supply Chain whilst continuing to develop the relationship between the two
- Liaising between Customers and 3rd party distributers
- Investigate better ways of working and assist implementation
- Investigate cost saving measures wherever possible
Key Accountabilities:
- Maximising size and accuracy of Customer Orders within a strict timeframe
- Working with Customers, Demand Planners and Sales to align all parts of the Supply Chain
Qualifications
Essential
- FMCG experience
- Understanding of FMCG (SC would be a bonus)
- Relationship Management:
- Proactive
- Attention to detail
- Personable
- Time management & Prioritisation
- Intermediate Microsoft Excel
Desirable
- SAP Knowledge
- Intermediate Excel
- Proof of ability to develop and maintain key relationships
Frequently Asked Questions
Is the salary disclosed for the Customer Service Executive position at nomadfoods?
The salary for this Customer Service Executive role at nomadfoods is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Executive position at nomadfoods located?
This Customer Service Executive role at nomadfoods is based in Yorkshire-Leeds, UK. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Executive role at nomadfoods full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Service Executive role in the Sales department at nomadfoods.
Which team or department does the Customer Service Executive at nomadfoods belong to?
This Customer Service Executive position is part of the Sales department at nomadfoods. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Executive position at nomadfoods?
Click the "Apply Now" button on this page. You will be redirected to nomadfoods's official application portal hosted on icims where you can submit your application directly.
When was the Customer Service Executive job at nomadfoods posted?
This Customer Service Executive position at nomadfoods was posted on Oct 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Executive
nomadfoods
You'll be redirected to nomadfoods's official application page on icims.