Customer Service Executive
Culligan Ireland
Customer Service Executive
Culligan Ireland· Culligan Water Ireland
About this role
Job title: Customer Service Executive
Contract Type: Full Time Permanent, Subject to 6 Months Probation
Location: Ballymount Co. Dublin
Salary: €30,000 per annum, paid monthly
We are looking for a dedicated and enthusiastic Customer Service Executive to join our team at Culligan Water Ireland. In this role, you will be the primary contact for our customers, providing exceptional service and support. You will handle customer inquiries via phone, email, and live chat, ensuring that each interaction is friendly, informative, and efficient.
Your responsibilities will include managing customer orders, resolving issues, and promoting our range of water solutions. You will play a crucial role in enhancing the customer experience and maintaining high levels of customer satisfaction.
CORE ROLE & RESPONSIBILITIES:
- Respond to customer inquiries promptly and professionally.
- Process orders and manage customer accounts.
- Resolve customer complaints and issues effectively.
- Build and maintain strong relationships with customers.
- Collaborate with other departments to ensure customer needs are met.
- Encourage sales of additional services and products where appropriate.
- Keep accurate records of customer interactions and transactions.
- Continuously seek ways to improve service delivery and customer satisfaction.
Essential:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Experience in customer service or a related field.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficient in Microsoft Office Suite.
- A positive attitude and a passion for helping others.
Desirable:
- Experience in the water or beverage industry.
- Familiarity with CRM software.
- Sales experience or a background in telesales.
- Monday - Friday Days working pattern
- 23 days' holiday + Bank Holidays - increasing with long service
- Company Pension scheme
- Company Sick Pay (after qualifying period)
- Shopping discounts with Perks at Work
- 24 hours access to Employee Assistance Programme
- Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression
Frequently Asked Questions
What is the salary for the Customer Service Executive role at Culligan Ireland?
The listed salary for this Customer Service Executive position at Culligan Ireland is EUR 30K+. This is an Full time role.
Where is the Customer Service Executive position at Culligan Ireland located?
This Customer Service Executive role at Culligan Ireland is based in Dublin, County Dublin, Ireland. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Executive role at Culligan Ireland full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Executive role in the Culligan Water Ireland department at Culligan Ireland.
Which team or department does the Customer Service Executive at Culligan Ireland belong to?
This Customer Service Executive position is part of the Culligan Water Ireland department at Culligan Ireland. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Executive position at Culligan Ireland?
Click the "Apply Now" button on this page. You will be redirected to Culligan Ireland's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Executive job at Culligan Ireland posted?
This Customer Service Executive position at Culligan Ireland was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Executive
Culligan Ireland · 💰 EUR 30K+
You'll be redirected to Culligan Ireland's official application page on workable.