Customer Service Consultant
Rentokil Initial
Customer Service Consultant
Rentokil Initial· PACIFIC
About this role
Are you passionate about helping people, solving problems and achieving results?
At Rentokil Initial, our Customer Service Consultants are more than customer service representatives; they're trusted advisors who deliver exceptional customer experiences while identifying opportunities to help our customers with the right solutions. If you enjoy working with people and love the satisfaction of achieving goals, this could be the perfect role for you.
What You'll Be Doing
- Deliver exceptional customer service across phone, email and digital channels
- Build trusted relationships and become the first point of contact for our customers
- Resolve customer enquiries efficiently and professionally
- Coordinate bookings and work closely with our Sales and Operations teams
- Identify customer needs and recommend additional services that add value
- Achieve internal sales targets through consultative conversations and earn commission
What We're Looking For
- Loves helping customers and building relationships
- Has excellent communication and problem solving skills
- Thrives in a fast paced environment
- Is organised, adaptable and enjoys multitasking
- Is motivated by achieving goals and being rewarded for success
- Has experience in customer service, hospitality, retail, contact centres or sales preferred but overall attitude is everything!
Why You'll Love This Role
- No cold calling, help existing customers by identifying genuine opportunities to add value
- Monthly commission opportunities
- Ongoing training, coaching and career development
- Supportive team culture with opportunities to grow across Australia
- Make a real difference to customers every day while building a rewarding career
Who We Are
At Rentokil Initial, we're passionate about protecting people, enhancing lives and delivering exceptional customer experiences. Our success is built on our values of Service, Relationships and Teamwork and we celebrate people who bring those values to life every day.
Ready to Join Us?
If you're looking for a career where you can make a difference, develop your skills, achieve sales success and be rewarded for your performance, we'd love to hear from you.
Apply today and start building your future with Rentokil Initial.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Consultant position at Rentokil Initial?
The salary for this Customer Service Consultant role at Rentokil Initial is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Consultant position at Rentokil Initial located?
This Customer Service Consultant role at Rentokil Initial is based in Sydney, New South Wales, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Consultant role at Rentokil Initial full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Consultant role in the PACIFIC department at Rentokil Initial.
Which team or department does the Customer Service Consultant at Rentokil Initial belong to?
This Customer Service Consultant position is part of the PACIFIC department at Rentokil Initial. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Consultant position at Rentokil Initial?
Click the "Apply Now" button on this page. You will be redirected to Rentokil Initial's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Consultant job at Rentokil Initial posted?
This Customer Service Consultant position at Rentokil Initial was posted on Oct 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Consultant
Rentokil Initial
You'll be redirected to Rentokil Initial's official application page on workable.