Customer Service Administrator
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Customer Service Administrator
ttmtech· TTM Technologies Toronto, Inc.
About this role
TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer
About TTM
TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.
Additional information can be found at www.ttm.com
TTM strives to invest in our team members at all levels – starting on your first day. To support the growth and development of our new hires, this position is eligible for a 90 Day Evaluation that includes a pay increase if key performance indicators are met.
Scope:
This Customer Service Support role is responsible for accurately processing customer orders, maintain up-to-date records, and providing daily administrative and operational support to the Customer Service and Quotation teams. This role helps ensure timely order fulfillment, smooth internal communication, and a high level of customer satisfaction.
This Customer Service Support role is responsible for accurately processing customer orders, maintain up-to-date records, and providing daily administrative and operational support to the Customer Service and Quotation teams. This role helps ensure timely order fulfillment, smooth internal communication, and a high level of customer satisfaction.
Duties and Responsibilities:
• Order administration and communication from order quoting to order shipment
• Entering and tracking orders through entire business process (from booking to customer receipt)
• Understand and maintain database for backlog reconciliation
• Conduct contract review on customer purchase orders and resolve issues as necessary
• Complete error free order entry into site specific systems
• Support customer data filing in specified data bases
• Support RMA and customer complaint process
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Essential Knowledge and Skills:
• Attention to detail and accuracy essential
• Ability to coordinate and work effectively with different departments
• Ability to read, write and communicate in English to the degree necessary to perform the job
• Ability to work under pressure and prioritize tasks
• Ability to multitask
Education and Experience:
• High School Diploma
• Experience in customer service environment an asset
• Order entry experience is an asset
• Knowledge of Microsoft Office; Outlook, Word, Excel as asset
• Some mechanical aptitude is an asset
• Printed circuit board manufacturing experience is an asset
#LI-RO1
Posting Disclosure:
This posting is for an existing vacancy. Artificial intelligence is not used to screen, assess, or select applicants for this role. Final compensation will be determined in accordance with applicable compensation policies, internal equity, and the successful candidate’s qualifications, skills, and experience. The expected annual compensation range, in CAD, for this position is as follows:
$40,852 - $52,712
Please note that due to Controlled Goods Program (CGP) requirements, all applicants must be a Canadian Citizen or a Permanent Resident in Canada.
Applicants may be entitled to:
Shift premium
Registered Retirement Saving Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP) options
Quarterly Bonus Program (considered taxable income and subject to applicable taxes)
Wellness:
Medical and Dental, Health Spending Account (HSA)
Life, AD&D, and Long-Term Disability Insurance
Employee Assistance Program (EAP)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, TTM Technologies is an equal opportunity employer committed to providing an inclusive and barrier free recruitment and selection process to all Applicants (including but not limited to those with disabilities). Applicants should advise Human Resources if they require any type of accommodation during the recruitment process; please contact our accessibility lead at accessibility.tor@ttm.tech or 416-208-2186. TTM Technologies will work with any Applicant who is requesting accommodation in order to provide or arrange for the provision of a suitable accommodation that takes into consideration the accessibility needs of the Applicant.
Frequently Asked Questions
What is the salary for the Customer Service Administrator role at ttmtech?
The listed salary for this Customer Service Administrator position at ttmtech is CAD 41K–53K. This is an Full time role.
Where is the Customer Service Administrator position at ttmtech located?
This Customer Service Administrator role at ttmtech is based in Toronto, Canada. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Administrator role at ttmtech full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Administrator role in the TTM Technologies Toronto, Inc. department at ttmtech.
Which team or department does the Customer Service Administrator at ttmtech belong to?
This Customer Service Administrator position is part of the TTM Technologies Toronto, Inc. department at ttmtech. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Administrator position at ttmtech?
Click the "Apply Now" button on this page. You will be redirected to ttmtech's official application portal hosted on workday where you can submit your application directly.
When was the Customer Service Administrator job at ttmtech posted?
This Customer Service Administrator position at ttmtech was posted on Oct 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Administrator
ttmtech · 💰 CAD 41K–53K
You'll be redirected to ttmtech's official application page on Workday.