Customer Service Administrator
culinagroup1
Customer Service Administrator
kone· 355 KONE Slovenia
About this role
Customer Service Administrator | Ljubljana, Slovenia
KONE is a respected multinational company and a global leader in the elevator and escalator industry. To support our growing operations in Slovenia, we are looking for a Customer Service Administrator to join our team in Ljubljana.
In this role, you will play a key part in supporting our Sales, Service, and Delivery Operations teams, ensuring smooth administrative processes and delivering excellent customer service.
What You'll Do
- Provide administrative support to Sales, Maintenance, and Installation teams
- Prepare and manage customer contracts, documentation, and service-related records
- Coordinate customer communications, contract updates, and key account follow-ups
- Support scheduling activities, service orders, inspections, and subcontractor coordination
- Prepare quotations, process repair-related opportunities, and support billing activities
- Maintain accurate data in internal systems and customer portals
- Assist with reporting and public tender administration
What We're Looking For
- Experience in administration, customer service, or a similar coordination role is desired
- Strong organizational skills and attention to detail
- Good communication skills and a customer-focused mindset
- Proactive, solution-oriented, and able to manage multiple priorities
- Hands-on experience with Microsoft Office, especially Excel
- Proficiency in English
What We Offer
- A permanent, full-time position in a globally recognized and innovative company
- A supportive and collaborative international working environment
- Clear career development opportunities within KONE
- Hybrid working model
If you're an organized and customer-oriented professional looking to grow your career in an international company, we'd love to hear from you.
Apply now, and if you have any questions, contact Mirtill Ujvári-Ring at mirtill.ujvari-ring@kone.com
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html
Frequently Asked Questions
Is the salary disclosed for the Customer Service Administrator position at kone?
The salary for this Customer Service Administrator role at kone is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Administrator position at kone located?
This Customer Service Administrator role at kone is based in Ljubljana. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Administrator role at kone full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Administrator role in the 355 KONE Slovenia department at kone.
Which team or department does the Customer Service Administrator at kone belong to?
This Customer Service Administrator position is part of the 355 KONE Slovenia department at kone. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Administrator position at kone?
Click the "Apply Now" button on this page. You will be redirected to kone's official application portal hosted on workday where you can submit your application directly.
When was the Customer Service Administrator job at kone posted?
This Customer Service Administrator position at kone was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Administrator
kone
You'll be redirected to kone's official application page on Workday.