Customer Service Administrator

en-biorad· Customer Service
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📍 Bangkok, THFULL TIME

About this role

Overview

 

This Customer Service Administrator will support SEA and AP.

 

How You’ll Make an Impact:

  • Support on Customer Master setup.
  • Manage on the customer’s Reagent rental Contract setup and maintenance.
  • Managing on the allocation of inventory.
  • Working together with CS to ensure the end to end processes are executed to the customer’s satisfaction.
  • Generate the monthly reports assigned
  • Support in SAP testing and projects assigned
  • Builds effective relationship with internal stakeholders
  • Identify & address challenges, and work with team to identify resolutions
  • Interfaces with sales, customer service/technical service and finance to ensure full SOX compliance in the region
  • Any other sales administrative duties as assigned

What You Bring: 

  • Bachelor Degree in Business Studies or relevant.
  • At least 1 years of working experience preferably in Customer Service, business support or sales administrative roles.
  • Strong English communication skill.  Ability to communicate with all internal stakeholders in an efficient and timely manner
  • Well versed in IT skills eg. Microsoft Office Suite, CRM (SFDC), SAP
  • Comfortable with Excel, SAP, SalesForce.com, Microsoft Project, and manipulating large databases
  • Ability to define challenges, collect data, establish facts for analysis purpose
  • Experience assessing compliance with company policies and SOP’s
  • Must be detailed oriented

Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

 

Benefits: Bio-Rad's biggest asset is our people, and this is the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer comprehensive medical plans and insurance, wellness programs, extensive learning and development opportunities and more.

 

EEO Statement: Bio-Rad is an Equal Employment Opportunity employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.

 

Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes

 

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Frequently Asked Questions

Is the salary disclosed for the Customer Service Administrator position at en-biorad?
The salary for this Customer Service Administrator role at en-biorad is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Administrator position at en-biorad located?
This Customer Service Administrator role at en-biorad is based in Bangkok, TH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Administrator role at en-biorad full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Service Administrator role in the Customer Service department at en-biorad.
Which team or department does the Customer Service Administrator at en-biorad belong to?
This Customer Service Administrator position is part of the Customer Service department at en-biorad. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Administrator position at en-biorad?
Click the "Apply Now" button on this page. You will be redirected to en-biorad's official application portal hosted on icims where you can submit your application directly.
When was the Customer Service Administrator job at en-biorad posted?
This Customer Service Administrator position at en-biorad was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Administrator
en-biorad
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