Fulfillment Specialist
aviagen
Customer Quality Representative
aviagen· Aviagen Asia Pacific Co. Limited
About this role
Job Description Summary:
Job Description:
- Receive day old chicks at the local airport or designated area as well as monitoring environmental conditions and chick quality upon arrival.
- Verify shipment documents, product quantity, flight details, and delivery schedules.
- Inspect chick condition upon arrival, including temperature, ventilation, mortality rate, and overall chick quality.
- Handle emergency situations such as delayed flights, missing shipments, or environmental condition concerns.
- Monitoring of environmental conditions during customer delivery to farm for placement.
- Recommend improvement opportunities in relation to improving chick comfort during transport to customer farm.
- Assist in identifying root causes of mortality issues and recommend corrective and preventive actions.
- Provide detailed delivery reports within expected timeframes to the required technical standard.
- Ensure compliance with company animal welfare requirements and biosecurity procedures throughout the receiving and delivery process.
- Support local customer’s basic technical issue during delivery to farm or in brooding period. Provide trouble shooting and problem solving to improve product performance.
- Learn technical best practices by shadowing senior team members during farm visits and regional trips.
- Where directed, assist with translation of technical material to local language and assisting with translation services in farm operations with local customer staff for enhancing communication effectiveness and creating mutual understanding for improvement.
Qualification
- Graduate Agricultural / Rural degree in poultry or animal science is a prerequisite.
- Minimum of 3 years of relevant farm operational management, in poultry industry with knowledge of poultry handling and biosecurity practices preferred.
- Communication skills in English and local language as base country assigned, including the ability to present in written communication and oral communication
- Problem solving skills generating product performance improvement.
- Time management, negotiation, conflict management.
- Able to work flexible hours depending on assign schedules.
- Able to travel according to job requirement, have their own car and driving license.
- Computer skills, including spread sheeting, use of computer database/ CRM, data collection and formal report writing.
Frequently Asked Questions
Is the salary disclosed for the Customer Quality Representative position at aviagen?
The salary for this Customer Quality Representative role at aviagen is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Quality Representative job at aviagen remote?
Yes, this Customer Quality Representative position at aviagen is remote, with team members based in Remote - Indonesia. You can work from home or anywhere in the supported regions.
Is the Customer Quality Representative role at aviagen full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Quality Representative role in the Aviagen Asia Pacific Co. Limited department at aviagen.
Which team or department does the Customer Quality Representative at aviagen belong to?
This Customer Quality Representative position is part of the Aviagen Asia Pacific Co. Limited department at aviagen. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Quality Representative position at aviagen?
Click the "Apply Now" button on this page. You will be redirected to aviagen's official application portal hosted on workday where you can submit your application directly.
Customer Quality Representative
aviagen
You'll be redirected to aviagen's official application page on Workday.