Customer Experience Specialist

snyder· Customer Service & Support
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📍 Coral Springs, FL, USFULL TIME💰 USD 18–23/yr

About this role

Overview

Snyder is expanding our Customer Experience team! We're looking for a motivated, goal-oriented professional who thrives in a fast-paced environment and is passionate about delivering exceptional service.

 

What You'll Do:

This role focuses on handling maintenance membership cancellations, de-escalating customer concerns, and collaborating with trade managers to enhance the overall customer experience.

 

Benefits Include:

  • Guaranteed weekly pay
  • Medical, Prescription, Dental, Vision, Group Life, HSA, and 401(k) with company match
  • Paid holidays, vacation (after 90 days), and birthday pay
  • Flexible schedule and hours
  • Ongoing training, development, and growth opportunities
  • Fun, friendly, and merit-based work environment

 

 

Key Responsibilities:

  • Handle inbound calls and follow-ups
  • Schedule appointments and manage time effectively
  • Communicate clearly and document customer accounts
  • Educate customers throughout their service journey
  • Work collaboratively with team members and trade managers

 

 

Qualifications: 

  • Minimum 1 year of call center or customer service experience
  • Team lead experience preferred
  • Familiarity with plumbing, electrical, and HVAC terminology
  • Experience with ServiceTitan is a plus
  • Strong communication and organizational skills

 

 

Compensation: $18–$23/hour, based on experience

 

Frequently Asked Questions

What is the salary for the Customer Experience Specialist role at snyder?
The listed salary for this Customer Experience Specialist position at snyder is USD 18–23/yr. This is an FULL TIME role.
Where is the Customer Experience Specialist position at snyder located?
This Customer Experience Specialist role at snyder is based in Coral Springs, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Experience Specialist role at snyder full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Experience Specialist role in the Customer Service & Support department at snyder.
Which team or department does the Customer Experience Specialist at snyder belong to?
This Customer Experience Specialist position is part of the Customer Service & Support department at snyder. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Experience Specialist position at snyder?
Click the "Apply Now" button on this page. You will be redirected to snyder's official application portal hosted on icims where you can submit your application directly.
When was the Customer Experience Specialist job at snyder posted?
This Customer Experience Specialist position at snyder was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Experience Specialist
snyder · 💰 USD 18–23/yr
Apply for this role ↗

You'll be redirected to snyder's official application page on icims.