Customer Experience Specialist

Aloha· Customer Success
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📍 Mckinney, TXFULL TIME💰 USD 24+

About this role

About Aloha

Aloha is a healthcare SaaS company helping providers elevate the patient experience through automation and AI-driven technology — replacing outdated workflows with seamless, personalized engagement so providers can focus on patient care.

We've made the Inc. 5000 list for seven consecutive years (2020–2026), and we're gearing up for our biggest growth chapter yet. We're looking for driven people who want to help us get there!

Check out our products · Meet the team

About the role

Compensation: $24.00/hour base + Monthly Performance Bonuses
Growth: Up to a 2.5% pay raise every 6 months
Perks for standout team members:
Professional growth opportunities, fun company events, and the chance to earn company-wide bonuses and recognition!
Location: On-site in McKinney, TX

Why join Aloha?

  • Weekly In-House Chiropractic Care
  • 4 Company Provided Lunches Weekly
  • Dog-friendly office
  • Employer-paid Medical, Dental, Vision, and Life Insurance Benefits
  • Matching 401(k) up to 4%
  • Flexible Vacation & Paid Time Off
  • Short-term Disability and Life Insurance

As a Customer Experience Specialist, you'll sit at the center of our customer experience: connecting customers with the right point of contact, answering basic account questions, and managing our Salesforce queues. It it a great launchpad into customer success, technical support, or even account management.

Qualifications

  • Ability to thrive in a fast-paced, team-based environment.
  • Possess polished communication, listening, and presentation skills.
  • Self-motivated and enthusiastic with a growth mindset.

Frequently Asked Questions

What is the salary for the Customer Experience Specialist role at Aloha?
The listed salary for this Customer Experience Specialist position at Aloha is USD 24+. This is an FULL TIME role.
Where is the Customer Experience Specialist position at Aloha located?
This Customer Experience Specialist role at Aloha is based in Mckinney, TX. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Experience Specialist role at Aloha full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Experience Specialist role in the Customer Success department at Aloha.
Which team or department does the Customer Experience Specialist at Aloha belong to?
This Customer Experience Specialist position is part of the Customer Success department at Aloha. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Experience Specialist position at Aloha?
Click the "Apply Now" button on this page. You will be redirected to Aloha's official application portal hosted on breezy where you can submit your application directly.
When was the Customer Experience Specialist job at Aloha posted?
This Customer Experience Specialist position at Aloha was posted on Oct 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Experience Specialist
Aloha · 💰 USD 24+
Apply for this role ↗

You'll be redirected to Aloha's official application page on breezy.