Customer Care Executive
Digitide
Customer Care Executive
aminu· ORM
About this role
We’re looking for a Customer Care Executive who can be the first point of contact for AMINU customers and help them have a smooth, informed, and thoughtful experience with the brand.
What You'll Do
- Speak with customers over calls and help them with skincare and AMINU products.
- Handle customer queries through WhatsApp/chat, email, and calls.
- Understand customer concerns and recommend appropriate solutions.
- Provide accurate information about AMINU products, ingredients, and usage.
- Manage and resolve customer complaints and escalations.
- Take ownership of customer issues and provide end-to-end solutions.
- Coordinate with internal teams when required to resolve customer concerns.
- Identify recurring customer feedback and share insights with the team.
What We're Looking For
- Excellent English communication skills, both written and verbal.
- Good understanding of skincare and genuine interest in learning more.
- Empathetic, patient, and comfortable speaking with different kinds of customers.
- Strong problem-solving and ownership mindset.
- Ability to learn quickly and grow with a fast-moving team.
- Comfortable working in a customer-facing role.
Location: Kandivali West, Mumbai | On-site
Work Days: Monday–Saturday
Timings: 10 AM–7 PM
Salary range: 3- 4 LPA
Frequently Asked Questions
What is the salary for the Customer Care Executive role at aminu?
The listed salary for this Customer Care Executive position at aminu is INR 300K–400K. This is an FULL TIME role.
Where is the Customer Care Executive position at aminu located?
This Customer Care Executive role at aminu is based in Mumbai, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Care Executive role at aminu full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Care Executive role in the ORM department at aminu.
Which team or department does the Customer Care Executive at aminu belong to?
This Customer Care Executive position is part of the ORM department at aminu. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Care Executive position at aminu?
Click the "Apply Now" button on this page. You will be redirected to aminu's official application portal hosted on keka where you can submit your application directly.
When was the Customer Care Executive job at aminu posted?
This Customer Care Executive position at aminu was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Care Executive
aminu · 💰 INR 300K–400K
You'll be redirected to aminu's official application page on keka.